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2016 Emergency Water Conservation Regulations
- Current Conservation Regulations July 18, 2016 – English and Spanish (PDF)
- How To Read Your Meter – English and Spanish (PDF)
- Covina Irrigating SWCB Revised Emergency Regulations (PDF)
Notice Of State Emergency Regulation To Control Water Use During Drought
Suburban Water Systems (Suburban) has been ordered by the California Public Utilities Commission (Commission) to notify its customers of the State Water Resources Control Board’s (Board) restrictions and fines for violations of the Board’s Emergency Regulations. This notification is being sent because California is in a drought and your cooperation is needed to ensure reliable supplies of water for your comfort and necessary use.
The Governor announced on April 7, 2017 that the drought is officially over. Despite this announcement Suburban Water Systems is regulated by the California Public Utilities Commission and we also receive direction from the State Water Resources Control Board. The California Public Utilities Commission and State Water Resources Control Board, at this time, are continuing to maintain all of the water restrictions that were put in place in 2016. When we have any updates or changes to these restrictions we will provide such updates to our customers via the website as well as informational inserts with the water bills.
THE FOLLOWING WATER USE ACTIVITIES ARE STILL PROHIBITED
- Watering outdoor landscapes in a way that causes water to “runoff” onto adjacent property, non- irrigated areas, private and public walkways, roadways, parking lots, or structures.
- Washing a vehicle, with a hose without a shut-off nozzle or other device that will immediately stop the flow of water when not in use.
- Using drinking water to wash driveways and sidewalks.
- Using drinking water in a fountain or other decorative water feature, except where the water is recirculated.
IN ADDITION, THE FOLLOWING WATER USE ACTIVITIES ARE NOW ALSO PROHIBITED
- Customers are not allowed to irrigate turf or ornamental landscapes during and 48 hours following measurable precipitation.
- Restaurants and other food service establishments can only serve water to customers on request.
- Operators of hotels and motels must provide guests with the option of choosing not to have towels and linens laundered daily and prominently display notice of this option.
- Customers will be informed by their water utility when the utility is aware of leaks that are within the customer’s control.
Suburban has a Drought Contingency Plan that limits your irrigation of outside landscapes or turf with potable water to three days per week. If your house number or business address ends in an even number, like 532 , 4298 or 8266, water on Mondays, Wednesdays and Saturdays; odd numbered addresses Tuesdays, Thursdays and Sundays. What about Fridays? We all take a break. No watering on Friday. Yards will still have enough water to keep them healthy and attractive. For governmental entities irrigating parks, please make sure a station is watered only 3 times per week. There is currently not a time limit on how long you can water, but we recommend you water for the appropriate amount of time to prevent pooling or runoff. Irrigating ornamental landscape with potable water is prohibited during the hours between 8:00 a.m. and 6:00 p.m.
Suburban would like to thank its customers who have voluntarily conserved water already, and asks that you continue these efforts and comply with the Board’s restrictions on outdoor water use.
Suburban’s Water Conservation and Rationing Plan is described in our Tariffs and Rates Rule 14.1 document (PDF). We also encourage you to take advantage of conservation programs available on our web site.
To report water waste, call Suburban’s Conservation Hotline, at 877.405.1747.
Ways that Suburban customers can save water
Water Saving Rebates
Water Saving Rebates are available for numerous rebates such as clothes washers, irrigation controllers, and more. Visit www.socalwatersmart.com and choose “Residential Rebates” to apply. You will need your account # to fill out the online rebate application.
Free Landscape Workshops – Save Time, Save Money and Save Water
Suburban holds classes in April and August each year. Join us for a FREE landscape workshop and learn ways to save water in your yard while keeping your landscape healthy. Free raffle prizes will be offered.
- Saturday, August 3, 2019 from 1-3pm at Cameron Park Community Center, West Covina (click for West Covina PDF flyer) OR
- Saturday, August 17, 2019 from 1-3pm at Parnell Park Community Center, Whittier (click for Whittier PDF flyer)
To register call (877) 405-1736 or e-mail email@example.com with your name and phone number.
For more conservation tips and ideas please visit: www.bewaterwise.com or call Suburban’s Water Conservation Manager at: 626-543-2542.