Welcome Louisiana Customers and Employees
On behalf of the entire SouthWest Water Company team, we are thrilled to welcome you. We take pride in delivering the world’s most valuable resource–water–directly to your home and business.
SouthWest Water Company’s acquisition of French Settlement Water Company was finalized today, and in the coming months, customers can expect to receive details by mail about their new account number, ways to pay their bill, and how to set up an online account. We encourage you to visit the link below to learn more about SouthWest Water processes and helpful tips about managing your water.
Our priority is to provide safe, high-quality, reliable water and to properly treat wastewater to return clean water back to the environment. Our customers and employees are the most important aspects of our business, and we work tirelessly to maintain your trust and satisfaction.
To learn more about our company, our policies, and educational information for various water scenarios, please explore our website.
Our goal is to help you become Water Empowered!
Visit our Facebook page or create a customer portal account to stay informed of outages and boil water notices.
Toll Free Office: 877-623-3440
Local Office: 225-333-3319
Monday – Friday: 9 a.m. to 12 p.m. and 1 p.m. to 4: p.m.
Answering Service is available for after-hours and emergencies.
To mail us your payment, send it to P.O. Box 361230, Hoover, AL 35236.
For all other correspondence by mail, send it to P.O. Box 15121, Baton Rouge, LA 70895.