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Emergency Preparedness

You are here: Home / Suburban Water Systems / Emergency Preparedness

When it comes to preparing yourself, your friends and your family for an emergency, the more help you can get the better! Please visit Cal OES link below to enhance prevention and detection capabilities to better protect your family, home and community in case of an emergency caused by a natural disaster.

  • Cal OES Internet Home : http://www.caloes.ca.gov/
  • EPA Emergency Disinfection (PDF)

Emergency Disaster Relief Program

Suburban Water Systems has implemented an Emergency Disaster Relief Program to provide protections for customers impacted by wildfires or natural disasters. For more information, please read the following:

  • Emergency Disaster Relief Program (pdf)
  • Emergency Disaster Relief - Vietnamese (pdf)
  • Emergency Disaster Relief - Tagalog (pdf)
  • Emergency Disaster Relief - Spanish (pdf)
  • Emergency Disaster Relief - Mandarin (pdf)
  • Emergency Disaster Relief - Korean (pdf)

Public Safety Power Shutoff (PSPS)

For reference, please be aware of the following resources that are made available from our electricity provider, Southern California Edison (SCE), for information regarding Public Safety Power Shutoffs:

  • Southern California Edison (SCE) | Public Safety Power Shutoffs
  • Public Safety Power Shutoff – What You Can Do to Prepare

Customer Service

Hours of Operation: Monday to Friday 8:00 a.m. to 4:30 p.m. PT.

District Offices are closed on Fridays.

San Jose Hills District Office
1325 N. Grand Avenue, Suite 100
Covina, CA 91724
Tel (626) 543-2640
e-mail: suburbancustomercare@swwc.com

Whittier/La Mirada District Office
15088 Rosecrans Avenue
La Mirada, CA 90638
Tel: (562) 944-8219
e-mail: suburbancustomercare@swwc.com

Sativa District Office
2015 E Hatchway St.
Compton, CA 90222
Tel: (310) 631-8176
e-mail: SuburbanCustomerCare@swwc.com

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Suburban News

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DWW

It’s Drinking Water Week

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Building a Stronger Future: Pipeline Projects that Keep Our Communities Thriving

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Revitalizing Sativa: Suburban’s Major Pipeline Overhaul for a Safer Water Supply

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Ensuring Reliable Water Supply: Suburban’s Plant 165 Generator Project

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Suburban Water Systems Investing $40 million in Local Infrastructure

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