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Rates and Tariff

You are here: Home / Suburban Water Systems / Rates and Tariff
Have a question? Ask the CEO.
  • Title Page (pdf)

Preliminary Statement and Maps

  • Preliminary Statement (pdf)
  • San Jose Hills District Service Area Map (pdf)
  • Sativa District Service Area Map (pdf)
  • Whittier La Mirada District Service Area Map (pdf)

Want to learn more about what rates go toward and how they are set? Watch this!

General Rate Schedules

The most recent rates are posted as soon as official documents are available. If you have questions, please call our Customer Service department.

  • Schedule 04 - Private Fire Protection Service (pdf)
  • Schedule 04A - Fire Hydrant Service On Private Property (pdf)
  • Schedule 05 - Service To Public Fire Hydrants (pdf)
  • Schedule 09-CF - Construction And Tank Truck Service (pdf)
  • Schedule 14.1 - Water Shortage Contingency Plan (pdf)
  • Schedule FF - Fire Flow Testing Charge (pdf)
  • Schedule LIC-1 - San Jose Hills And Whittier La Mirada Service Areas Low Income Credit (pdf)
  • Schedule S1 - Sativa District - General Unmetered Service (pdf)
  • Schedule SJ-1 San Jose Hills District - Residential Metered Service (pdf)
  • Schedule SJ-2 San Jose Hills District - Non-Residential Metered Service (pdf)
  • Schedule SJ-3 - San Jose Hills District - Recycled Water Metered Service (pdf)
  • Schedule UF - Surcharge to Fund PUC Reimbursement Fee (pdf)
  • Schedule WLM-1 - Whittier La Mirada District - Residential Metered Service (pdf)
  • Schedule WLM-2 - Whittier La Mirada District - Non-residential Metered Service (pdf)

Contracts and Deviations

  • Advice No. 210-W (pdf)

Forms

  • Form 01 - Application for Water Service (pdf)
  • Form 02 - Customer Credit Deposit Receipt (pdf)
  • Form 03 - Bill for Service (pdf)
  • Form 04 - Main Extension Contract (pdf)
  • Form 05A - Main Extension Contract Subdivisions, Fire Flow Requirements Meet General Order No. 103 (pdf)
  • Form 05B - Main Extension Contract Subdivisions, Fire Flow Requirements Exceed General Order No. 103 (pdf)
  • Form 05C - Main Extension Contract Subdivisions, Fire Flow Requirements Meet General Order No. 103 (pdf)
  • Form 05D - Main Extension Contract Subdivisions, Fire Flow Requirements Meet General Order No. 103 (pdf)
  • Form 05E - Main Extension Contract Subdivisions, Fire Flow Requirements Meet General Order No. 103 (pdf)
  • Form 06 - Main Extension Contract Special Facilities Only (pdf)
  • Form 07 - Water Shut-Off Notice (pdf)
  • Form 08 - Final Water Shut-Off Notice (pdf)
  • Form 09 - Waste of Water Notice (pdf)
  • Form 12 - Third Party Notification (pdf)
  • Form 13 - Application for Construction and Tank Truck Service Under Schedule 9-CF (pdf)
  • Form 14 - Uniform Fire Hydrant Service Agreement (pdf)
  • Form 15 - Indemnity Agreement for Income Tax Component of Contributions (pdf)
  • Form 16 - Collection Notice (pdf)
  • Form 17 - Continuous Service Agreement (pdf)
  • Form 18 - Low Income Rate Assistance Program (pdf)
  • Form 19 - 15-Day Notification (pdf)
  • Form 20 - Fire Flow Availability and Will Serve Letter Application Form (pdf)
  • Form 21 - Customer Data Sharing (pdf)

Rules

  • Rule 01 - Definitions (pdf)
  • Rule 02 - Description of Service (pdf)
  • Rule 03 - Application for Service (pdf)
  • Rule 04 - Contracts (pdf)
  • Rule 05 - Special Information Required on Forms (pdf)
  • Rule 06 - Establishment and Re-establishment of Credit (pdf)
  • Rule 07 - Deposits (pdf)
  • Rule 08 - Notices (pdf)
  • Rule 09 - Rendering and Payment of Bills (pdf)
  • Rule 10 - Disputed Bills (pdf)
  • Rule 11 - Discontinuance and Restoration of Service (pdf)
  • Rule 12 - Information Available to Public (pdf)
  • Rule 13 - Temporary Service (pdf)
  • Rule 14 - Continuity of Service (pdf)
  • Rule 14.1 - Water Conservation and Rationing Plan (pdf)
  • Rule 15 - Main Extensions (pdf)
  • Rule 16 - Service Connections, Meters and Customer's Facilities (pdf)
  • Rule 17 - Standards for Measurement of Service (pdf)
  • Rule 18 - Meter Tests and Adjustments of Bills for Meter Error (pdf)
  • Rule 19 - Service to Separate Premises and Multiple Units, and Resale of Water (pdf)
  • Rule 20 - Water Conservation (pdf)
  • Rule 21 - Fire Protection (pdf)
  • Rule 22 - Military Family Relief (pdf)
  • Rule 23 - Customer Information Sharing (pdf)

 

Customer Service

Hours of Operation: Monday to Friday 8:00 a.m. to 4:30 p.m. PT.

District Offices are closed on Fridays.

San Jose Hills District Office
1325 N. Grand Avenue, Suite 100
Covina, CA 91724
Tel (626) 543-2640
e-mail: suburbancustomercare@swwc.com

Whittier/La Mirada District Office
15088 Rosecrans Avenue
La Mirada, CA 90638
Tel: (562) 944-8219
e-mail: suburbancustomercare@swwc.com

Sativa District Office
2015 E Hatchway St.
Compton, CA 90222
Tel: (310) 631-8176
e-mail: SuburbanCustomerCare@swwc.com

Click to view new Disconnection of Service Notice

Suburban News

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It’s Drinking Water Week

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Building a Stronger Future: Pipeline Projects that Keep Our Communities Thriving

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Revitalizing Sativa: Suburban’s Major Pipeline Overhaul for a Safer Water Supply

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Ensuring Reliable Water Supply: Suburban’s Plant 165 Generator Project

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Suburban Water Systems Investing $40 million in Local Infrastructure

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Revitalizing History: Plant 128’s Century-Old Tank Makes Way for Modern Innovation

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