Get a chance to win a $250 Visa gift card! You will be entered for a drawing by registering your customer portal account to receive paperless billing. Visit here for more details: www.swwc.com/paperless-billing-contest

Our offices will be closed from 12 p.m. on Friday, July 1, through Monday, July 4, in observance of the holiday. Our Customer Care Call Center will re-open on Tuesday, July 5 at 8 a.m. Our offices remain closed to the public. Have a safe and wonderful holiday!

Suburban Water Systems has a Drought Contingency Plan that limits irrigation to 3 days per week. Click here for more information

SouthWest Water Company

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Suburban Water Systems

Welcome Suburban Water Systems Customers

Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.

SouthWest Water Company - Suburban Water Systems, Welcome Suburban Customers

Office Hours

Our business hours are 8 a.m. to 4:30 p.m. Monday through Friday. (If you call after hours with a water emergency, calling these numbers will transfer you to a dispatch service that will connect you with our on-call personnel.)

Offices are temporarily closed to the public.

Pay Your Bill Online

District Office: San Jose Hills

1325 North Grand Avenue, Suite 100
Covina, CA 91724

Tel (626) 543-2640
TTY (877) 405-1710
Fax (626) 543-2664

e-mail:
SuburbanCustomerCare@swwc.com

District Office: Whittier/ La Mirada

15088 Rosecrans Avenue
La Mirada, CA 90638

Tel (562) 944-8219
TTY (877) 405-1710
Fax (626) 543-2692

e-mail:
SuburbanCustomerCare@swwc.com

SouthWest Water Company - Suburban Cares

Lifeline

For under $6 a month, the LifeLine Maintenance Plan will cover the repair or replacement of earthquake-damaged outside water line.

Get Lifeline

 WISH/LIRA

Our low income assistance program, WISH, provides a bill-reducing credit on qualifying customers’ water bills each month.

Learn More

Paperless Billing

Enjoy the convenience of paying your bill online. Available 24/7, our online payment system is fast, free, safe, and secure.

Go Paperless

Suburban Water Systems News & Community

SouthWest Water Company

SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

Suburban Water Systems

Paperless Billing
Available 24/7, our online payment system is fast, free, safe, and secure. Learn More