We are proud to support our community through our programs.
Operation Gobble
Suburban Water Systems partners with local nonprofit organizations and elected officials to distribute turkeys and “fixings” to families during Thanksgiving. Each year Suburban Water Systems delivers over 1,000 turkeys to non-profit organizations who assist families in our service area.
Volunteering
Suburban Water Systems is proud of our Employee Volunteer Program. Employees are now allowed to use 8 hours of paid time to volunteer Monday-Friday for causes within our service area. This is a great way for us to support our communities we serve.
Shepherd’s Pantry Donation Drive
Suburban Water Systems employees team up with Shepherd’s Pantry, located in Glendora, to provide food to families in need in the communities we serve. Shepherds Pantry provides emergency food, clothing, resource assistance and educational programs to families in need.
Community Events
Suburban Water Systems is proud to participate and sponsor many community and school events in our service area. When applicable, Suburban Water Systems sets up informational booths where employees take the time to answer questions and communicate updates to customers and local elected officials.
Breast Cancer Fundraiser
Patient Donation: Every year Suburban Water Systems provides a donation to a breast cancer patient. In 2021, Suburban Water Systems partnered with La Mirada’s Relay for Life to help designate the deserving patient who will receive the donation to pay for basic necessities while undergoing treatment.
Supplier Diversity
Suburban Water Systems is committed to developing mutually beneficial business relationships with Woman, Minority and Disabled Veteran, Lesbian, Gay, Bisexual, and Transgender Business Enterprises that have the capability to meet or exceed our requirements for products and services. Identifying these businesses, providing those opportunities to do business with us, and helping them succeed are essential elements in our own success and are directly in line with our mission and core values.
Theater Program
National Theatre for Children help educators inspire and prepare the next generation of scientists, artists, thinkers, pioneers and world citizens by providing free curriculum and performances to schools all over the country. Each year 20 to 25 schools in our service areas to educate children on the importance of conserving water.
Conservation Landscape Classes
Suburban Water Systems has been hosting classes each year since 2010. The instructor covers a lot of good information about keeping your landscape/yard in good shape while also conserving water. We offer 4 to 5 classes per year in the communities we serve.
WISH (LIRA) Program
Suburban Water Systems is pleased to offer the Water Invoice and Statement Help Program (WISH)– a low-income rate assistance program for qualifying residential customers. Each month, WISH provides a bill reducing credit on qualifying customers’ water bills.
Find out more about how #SuburbanCares!
Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. View and change account details See past bills and payments Pay your bill Set up AutoPay Switch…
It’s Drinking Water Week
This week kicks off Drinking Water Week, a decades-long tradition led by the American Water Works Association. Drinking Water Week is a celebration recognizing the vital role water plays in everyday life for both water professionals and the communities they serve. Every day, through the critical service we deliver, we…
Building a Stronger Future: Pipeline Projects that Keep Our Communities Thriving
By Michael DeGhetto, Engineering Director Water: The Lifeblood of Our Communities Water is the common thread that connects us all, and Suburban delivers vital, safe, and reliable services, enabling our communities to thrive. Infrastructure investments like the Painter and Dittmar Pipeline Replacement Project exemplify the operational excellence it takes to…
Revitalizing Sativa: Suburban’s Major Pipeline Overhaul for a Safer Water Supply
By Jorge Lopez, PE, Vice President, Engineering Since acquiring the Sativa Water System in December 2022, Suburban has been committed to providing customers with a safe, reliable water supply and exceptional service. The Sativa Pipeline Improvement Project marks the first significant enhancement in the community since the system was acquired….
Ensuring Reliable Water Supply: Suburban’s Plant 165 Generator Project
By Jorge Lopez, PE, Vice President, Engineering Suburban is committed to providing our community’s residents and businesses a safe and reliable water supply. A vital part of this commitment is ensuring that water continues to flow even during power outages. To achieve this, Suburban is installing generators at various pump…
Suburban Water Systems Investing $40 million in Local Infrastructure
Suburban Water Systems is making critical investments to upgrade the local water system. Last year, about $38 million was invested, and this year, approximately $40 million of investment continues for reliable service, including over 23,300 feet of water main installation. While much of the country’s water systems often go unnoticed,…
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