SouthWest Water Company

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Stay up-to-date: Important COVID-19 (Coronavirus) information for South Carolina customers.

Kiawah AMI Meter Customer Notice

South Carolina

  • South Carolina Customer Care
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  • Our Newly Upgraded Customer Portal

    Our Newly Upgraded Customer Portal

  • Meet Becky Dennis

    Meet Becky Dennis

  • Understanding the Value of Water One Step at a Time

    Understanding the Value of Water One Step at a Time

  • Instantly Access Your Bill With Paperless Billing!

    Instantly Access Your Bill With Paperless Billing!

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Frequently Asked Questions

Start Or Stop Service

Water Quality

We strive to provide residents with superior customer service at all times. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help.

Kiawah Island Utility

Hours Of Operation
Monday – Thursday 8 a.m. – 5 p.m.
Friday 8:00 a.m. – 4:30 p.m.

Telephone: 843-768-0641
Fax: 843-768-1816

Kiawah Island Utility Office Address
Kiawah Island Utility, Inc.
31 Sora Rail Road
Kiawah Island, SC 29455

South Carolina Water Utilities:
TJ Barnwell and Harbor Island

Hours Of Operation
Monday – Thursday 8 a.m. – 5 p.m.
Friday 8:00 a.m. – 4:30 p.m.

Telephone: 877-977-7992

TJ Barnwell and Harbor Island Office Address
12 Fairfield Rd, Suite 1-B
Beaufort, SC 29907

For your convenience, a member of the maintenance team is on-location 24 hours a day, 7 days a week to perform routine and emergency tasks. In the event of an emergency outside office hours, please call 843-768-0641 and follow the prompts for emergency notification.

Contact Customer Service and Staff

South Carolina Assistance Form

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  • Providing your service address will help us to accurately answer your questions.

Email Us

If you prefer, you may also email us directly for assistance. For existing accounts, please include your name, account number, and service address so that we may assist you more-quickly, and allow us up to three business days to respond to your inquiry.

SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

South Carolina Customer Care

  • Payment Options
  • Contact South Carolina Customer Service
  • Start Or Stop Service
  • Frequently Asked Questions (FAQ)
  • Rates and Tariff
  • Applications and Forms
  • Helpful Links
  • Bill Of Rights
  • Water Quality
  • Our COVID-19 (Coronavirus) Preparations
  • Backflow Regulations
  • Awards and Accolades
  • History
  • Meet The Staff
  • Privacy Policy
  • Terms Of Use
  • Contact
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