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  • Sign Up Today for a 'My Account' Customer Portal Profile

    Sign Up Today for a 'My Account' Customer Portal Profile

  • Texas Water Utilities Shines at AWWA Texas Top Ops, Wins Regional Title

    Texas Water Utilities Shines at AWWA Texas Top Ops, Wins Regional Title

  • Wastewater Winter Averaging is Coming Up: What Texas Residents Need to Know

    Wastewater Winter Averaging is Coming Up: What Texas Residents Need to Know

  • Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City

    Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City

  • Understanding New Rates

    Understanding New Rates

  • Texas Water Utilities grants ten-year-old’s Disney-themed wish

    Texas Water Utilities grants ten-year-old’s Disney-themed wish

  • To understand hard water in Texas, go straight to the source

    To understand hard water in Texas, go straight to the source

  • Texas Water Utilities invested $80 million in water and wastewater systems in 2023

    Texas Water Utilities invested $80 million in water and wastewater systems in 2023

  • Need help paying your bill?

    Need help paying your bill?

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Welcome Texas Customers

Texas Water Utilities started doing business in Texas more than 50 years ago. We serve about 60,000 customers in 32 counties. We also operate in some areas with the names Texas Water Utilities – Hornsby Bend, Texas Water Utilities – Midway, and Texas Water Utilities – Windermere.

Welcome Northern Hills Customers! Click here for information specific to your area.

New Customer?
New Customer?

Welcome to Texas Water Utilities! We’ve got a welcome packet ready for you to learn about how to read your bill, things to know about our company, and water education.

Read it Here
Report a Leak
Report a Leak

It’s important to us to know about leaks in our area, so we can repair it ASAP! Help us help you faster by reporting it.

Report it Here
Pay Online
Pay Online

With your online account, you can:
– Pay with a Visa or MasterCard debit or credit card
– Set up auto-pay
– See your last payment amount and date
– See your total amount due and due date
– Set up paperless billing
– Set up outage notifications
– Track your water usage

Make an Account
Contact Us
Contact Us

Our busiest time to call is Monday morning. The best ways to contact us is by email or phone.

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Need help paying your bill?



Need help paying your bill?

There are many programs available to help with monthly payments: the government-funded LIHWAP, our Water Assist Program, our Catatrophic program.

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Community Impact
System Improvement Projects

We are constantly working on ways to improve our infrastructure that in turn helps the community’s overall water quality.

Projects in Your Area

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Tommy Posey (CONSENT), Jesse Donelson (VERBAL CONSENT), Angela Hicks (CONSENT) No Border

Texas Water Utilities Shines at AWWA Texas Top Ops, Wins Regional Title

DWW

It’s Drinking Water Week

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