SouthWest Water Company

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Texas

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  • Winter Storm Credit

    Winter Storm Credit

  • Be empowered to minimize water damage in a freeze

    Be empowered to minimize water damage in a freeze

  • Water utilities offer safe, stable jobs for women

    Water utilities offer safe, stable jobs for women

  • Monarch Utilities: Understanding New Rates

    Monarch Utilities: Understanding New Rates

  • SouthWest Water Company releases 2020 infrastructure report for Texas Water Utilities

    SouthWest Water Company releases 2020 infrastructure report for Texas Water Utilities

  • Our Newly Upgraded Customer Portal

    Our Newly Upgraded Customer Portal

View Bill and Pay Online

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Welcome Texas Customers

SouthWest Water Company started doing business in Texas more than 50 years ago. We serve about 50,000 customers in 32 counties. In Texas, our subsidiaries include: Hornsby Bend Utility Company, Midway Water Utilities, Inc., Monarch Utilities I L.P., Water Services, Inc., and Windermere Utility Company, Inc.. We are empowered by water and work to:

  • provide water when you want it, where you want it
  • ensure that water is safe and meets all federal and state health guidelines
  • treat wastewater and safely return it to the environment for reuse
  • help others – Water Assist Program provides aid for qualifying elderly, disabled, and low-income customers

Review our Texas Welcome Packet (PDF)

Pay Online

ACCESS ACCOUNT AND PAY ONLINE

We are proud to serve our customers during this challenging time. We all understand that clean, readily available water is a big part of staying healthy, and we strive to do this in the most cost-efficient way possible.

Enjoy the convenience of paying your bill online.  Available 24/7, SouthWest Water’s online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour — no more stamps, paper checks or envelopes! We also accept a variety of additional payment methods.

  • Pay with a Visa or MasterCard debit or credit card
  • Set up auto pay
  • See your last payment amount and date
  • See your total amount due and due date

Read our Frequently Asked Questions and Terms of Use.

Customer Care

For prompt, professional and courteous service, contact Customer Care.

Texas News & Community

Winter Storm Credit

Be empowered to minimize water damage in a freeze

Water utilities offer safe, stable jobs for women

Monarch Utilities: Understanding New Rates

SouthWest Water Company releases 2020 infrastructure report for Texas Water Utilities

Expert Article: In this time of crisis, water utilities offer safe, stable jobs

SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

Texas

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  • Customer FAQ
  • Rates and Tariff
  • Water Quality
  • Service Areas
  • Drought Plan
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