Experienced a catastrophic life event?
Email us at WaterAssist@swwc.com or give us a call at 866-654-7992 to learn more about our Water Assist Catastrophic Program.
Water Assist & Elderly Assist Rates, Texas Water Utilities-funded programs
Water Assist and Elderly Care Rates are assistance programs designed to help qualifying customers with paying their water utility bill monthly. Customers who qualify for the program will receive a $20 credit for water and/or a $20 credit for wastewater each month through the duration of their enrollment. To continue receiving their credit(s), customers must continue to pay their bill and remain current while enrolled.
Do I qualify for Water Assist?
To be considered for this program, the form below must be completed in its entirety and submitted for processing. Applicants will start receiving credit(s) once all information is provided and approved.
Refer to household income chart below (150% of the current Poverty Level Household Income):
| Household Size | Gross Monthly Income |
|---|---|
| 1 | $1,956 |
| 2 | $2,644 |
| 3 | $3,331 |
| 4 | $4,019 |
| 5 | $4,706 |
| 6 | $5,394 |
| 7 | $6,081 |
| 8 | $6,768 |
How do I apply for Water Assist?
Apply directly with us by submitting the form below.