UPDATED 2/26/2021 at 4:35 p.m. To confirm which neighborhood system your subdivision falls under, click on the neighborhood system name to view the tariff with the full list. You can also review our service area maps to determine your neighborhood system. Our Latest Statement Posted 2/26 at 4:35 p.m. We […]
Read More...Be empowered to minimize water damage in a freeze
During a severe weather event when power systems and utilities are overwhelmed, you may experience disruptions in the reliability of your water service and potentially ruptured plumbing. While your water and wastewater utility providers are working in these difficult circumstances to deliver safe and reliable water in a way that […]
Read More...Water utilities offer safe, stable jobs for women
Katie Zheng, planning manager for SouthWest Water Company, Texas Utilities. In 2015, the United Nations General Assembly declared February 11 as the International Day of Women and Girls in Science, in an effort to achieve equal access to science for women and girls. Overall, women are underrepresented in STEM-related fields, […]
Read More...Monarch Utilities: Understanding New Rates
To understand the Monarch Utilities recent rate review, we want you to have all the related information in one place. This article will explain the rate review, what goes into setting rates, and the resources available to you. It is important to us that you have what you need to […]
Read More...SouthWest Water Company releases 2020 infrastructure report for Texas Water Utilities
Sugar Land, Texas – Today, SouthWest Water Company (SWWC) released its 2020 Texas Water Utilities Infrastructure Report, including water and wastewater system upgrades completed in 2020 in 17 counties across the state. Since January 1, 2020, SouthWest Water Company has directly invested approximately $24 million in repairs, replacements, and infrastructure upgrades […]
Read More...Expert Article: In this time of crisis, water utilities offer safe, stable jobs
By Katie Zheng, TWU Planning Manager The impact of COVID-19 on our community and economy is undeniable, with Texas experiencing a record high unemployment rate of 13.0% as of June of this year. During this time of crisis, jobs in essential services are in high demand and are more important […]
Read More...Watch: Your Rates Explained
We want you to be “Water empowered.” and learn about what a rate increase means, the value of the water available to you, what your rates go toward, and how you can cut your cost. This video gives brief detail on all these subjects, and there’s more that can be […]
Read More...Quick Read: Remember the Value of Water
by Jeffrey L. McIntyre, president of Texas Utilities at SouthWest Water Company The process of turning groundwater and surface water into safe water for your home is complex and goes largely unseen. Unlike electricity, which you can see coming to your home through power lines, and natural gas, which can […]
Read More...Quick Read: We are the stewards of safe water. We are essential workers.
by Jeffrey L. McIntyre, president of Texas Utilities Across the ages, any contemplation of survival and flourishing often leads to the need we all have for safe, reliable drinking water. While the public health crisis of the COVID-19 pandemic is changing a great deal in our lives and across industries, […]
Read More...Our Newly Upgraded Customer Portal
You’ve asked, and we’ve listened. We have launched a complete upgrade of our customer portal! SouthWest Water Company launched an upgrade to a more user-friendly, customer portal on July 20. This upgrade allows you to continue to: view bills and related information set up reoccurring and make payments within your account edit communication information set up paperless billing directly pay from within your account or as a guest access multiple addresses with […]
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