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Report an Outage or Leak

You are here: Home / Texas / Customer Service / Report an Outage or Leak

Please fill out the form below to report a leak to our team. We need your contact information in case we have further questions. For emergencies and assistance over the weekend, please call us directly at our emergency line, 866-654-7992.

  • Please describe the leak and its location in relation to your address.
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    Max. file size: 100 MB.

    Customer Service

    Email TXCustomerCare@swwc.com

    Fax 832-209-5395

    Hours of Operation: Monday to Friday 8 a.m. to 4:30 p.m. CT.

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