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June 19, 2025

Sign Up Today for a ‘My Account’ Customer Portal Profile

You are here: Home / News / Sign Up Today for a ‘My Account’ Customer Portal Profile
My Account News Banner

Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself.

  • View and change account details
  • See past bills and payments
  • Pay your bill
  • Set up AutoPay
  • Switch to Paperless Billing
  • Start / Stop and Transfer services
  • Monitor usage and save money
  • Set up alerts and reminders
my account portal on types of devices

Signing Up is Easy

From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will need to have ready your:

  • 10-digit Account Number (found on your bill)
  • Service Address Zip Code (5 digits only)
Sign Up

My Account Help Videos

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Paperless Billing & Notifications


Managing Payment Options


Should you have any difficulties signing up, please contact Customer Service for help.

Filed Under: Highlighted, News, Texas

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