Texas Water Utilities (TWU) is committed to providing safe, high-quality, and reliable water service to you and your community. We are pleased to inform you that recent system improvements have reduced water hardness levels in your area to approximately 40–50 mg/L. Additional details regarding these improvements and potential impacts to […]
Read More...2025 Water Quality Reports Issued
Our Consumer Confidence Reports, or Water Quality Reports, for Callawassie Island, Spring Island, Chechessee Bluff, Harbor Island, and Kiawah Island are now out. These annual reports provide important information about the quality of your drinking water. You can read them here.
Read More...Callawassie & Spring Island Water Billing Changes: Monthly Billing Begins in June
Dear Callawassie and Spring Island Customers. After numerous customer requests and much work, we are pleased to inform you that your billing is changing from bi-monthly to monthly, beginning with your June billing. Statements that went out in May are for a transition period , including March and April, prorated with the old and new rates. Current rates were approved by the South Carolina Public Service Commission on March 26, 2026, and are now in effect. The […]
Read More...Supporting Continued Investment for Public Health
Texas Water Utilities (TWU) invested over $81 million in water and wastewater system improvements from January 2024 to August 2025 to support continued safe, clean drinking water and proper treatment and disposal of wastewater. Upgrades included: Interim System Improvement Charges Approved As a regulated utility, TWU must recover investments and […]
Read More...Providing Safe and Reliable Home Access Through Community Support
A team of our employees partnered with Home Works of America to provide services to a homeowner who needed reliable ingress and egress to and from their front and back porches. The team tore down and reconstructed a wheelchair ramp at the front of the home, built a cover over the […]
Read More...Customer Drop-In Scheduled in Northeast Columbia
Customers are invited to join local operators, leadership, and customer service representatives for a customer drop-in in northeast Columbia. March 194:30 – 6:00 p.m.1710 Woodcreek Farms RoadElgin We look forward to being with you to show improvements made to your systems and services, introduce management and staff, answer questions, and […]
Read More...Water Service Interruption and Boil Water Advisory
Update on water service for Spring and Callawassie Islands: The repair to the main water line and flushing were completed late last night. We sent a sample of water to the lab this morning, as required by the S.C. Department of Environmental Services, and will send another one tomorrow morning, so […]
Read More...Stay Safe: Winter Storm Warning
We are aware of the risk of severe winter weather in your community, and we are prepared to help support continued utility service and keep our team members safe. Visit Weather.gov to review more winter storm readiness tips. Stay Informed: To receive ongoing alerts regarding your water service, please make […]
Read More...Stay Safe: Winter Storm Warning
We are aware of the risk of severe winter weather in your community, and we are preparing now to help support continued utility service and keep our team members safe. Visit Weather.gov to review more winter storm readiness tips. Stay Informed: To receive ongoing alerts regarding your water service, please […]
Read More...Cedar Reef Villas at Harbor Island: Repair Alert
The water leak in front of the K Building will be repaired Monday morning at 9:00 a.m. Please note that this repair will require the water to be turned off at ALL VILLAS for several hours while work is being completed. We apologize for any inconvenience this may cause and […]
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