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  • Drinking Water Week 2026

    Drinking Water Week 2026

  • Texas Water Utilities Investing $80 M in Local Infrastructure in 2025

    Texas Water Utilities Investing $80 M in Local Infrastructure in 2025

  • Sign Up Today for a 'My Account' Customer Portal Profile

    Sign Up Today for a 'My Account' Customer Portal Profile

  • Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City

    Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City

  • To understand hard water in Texas, go straight to the source

    To understand hard water in Texas, go straight to the source

  • Need help paying your bill?

    Need help paying your bill?

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Welcome Texas Customers

Texas Water Utilities started doing business in Texas more than 50 years ago. We serve about 60,000 customers in 32 counties. We also operate in some areas with the names Texas Water Utilities – Hornsby Bend, Texas Water Utilities – Midway, and Texas Water Utilities – Windermere.

Welcome Northern Hills Customers! Click here for information specific to your area.

New Customer?
New Customer?

Welcome to Texas Water Utilities! We’ve got a welcome packet ready for you to learn about how to read your bill, things to know about our company, and water education.

Read it Here
Report a Leak
Report a Leak

It’s important to us to know about leaks in our area, so we can repair it ASAP! Help us help you faster by reporting it.

Report it Here
Pay Online
Pay Online

With your online account, you can:
– Pay with a Visa or MasterCard debit or credit card
– Set up auto-pay
– See your last payment amount and date
– See your total amount due and due date
– Set up paperless billing
– Set up outage notifications
– Track your water usage

Make an Account
Contact Us
Contact Us

Our busiest time to call is Monday morning. The best ways to contact us is by email or phone.

Get Our Contact Info
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Need help paying your bill?

There are many programs available to help with monthly payments: the government-funded LIHWAP, or Water Assist Program, and our Catastrophic program.

Find What Works For You
Community Impact
System Improvement Projects

We are constantly working on ways to improve our infrastructure that in turn helps the community’s overall water quality.

Projects in Your Area

Texas News & Community

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Supporting Continued Investment for Public Health

Consolidation News

Drinking Water Week 2026

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Stay Safe: Winter Storm Warning

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