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December 4, 2020

SouthWest Water Company releases 2020 infrastructure report for Texas Water Utilities

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Sugar Land, Texas – Today, SouthWest Water Company (SWWC) released its 2020 Texas Water Utilities Infrastructure Report, including water and wastewater system upgrades completed in 2020 in 17 counties across the state. Since January 1, 2020, SouthWest Water Company has directly invested approximately $24 million in repairs, replacements, and infrastructure upgrades […]

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Filed Under: News, Texas

September 4, 2020

Expert Article: In this time of crisis, water utilities offer safe, stable jobs

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By Katie Zheng, TWU Planning Manager The impact of COVID-19 on our community and economy is undeniable, with Texas experiencing a record high unemployment rate of 13.0% as of June of this year. During this time of crisis, jobs in essential services are in high demand and are more important […]

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Filed Under: News, Texas

June 23, 2020

Texas Public Utility Commission Updates Related to COVID-19

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We acknowledge today’s environment continues to pose challenges to everyone. We want to thank each of our customers for continuing to keep your account up-to-date by consistently making payments. It was permitted by the Public Utility Commission of Texas (PUC) in May to charge late fees due to non-payment. Accounts […]

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Filed Under: News, Texas

June 18, 2020

Quick Read: Remember the Value of Water

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by Jeffrey L. McIntyre, president of Texas Utilities at SouthWest Water Company The process of turning groundwater and surface water into safe water for your home is complex and goes largely unseen. Unlike electricity, which you can see coming to your home through power lines, and natural gas, which can […]

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Filed Under: News, Texas Tagged With: jeffrey l. mcintyre, jeffrey mcintyre, monarch utilities, southwest water company, texas water, value of water, water industry, water services, windermere utility company

May 27, 2020

Quick Read: We are the stewards of safe water. We are essential workers.

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by Jeffrey L. McIntyre, president of Texas Utilities Across the ages, any contemplation of survival and flourishing often leads to the need we all have for safe, reliable drinking water. While the public health crisis of the COVID-19 pandemic is changing a great deal in our lives and across industries, […]

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Filed Under: News, Texas

April 6, 2020

Tap water is safe to drink—and how to make the most of it in a pandemic

Tap water is safe to drink—and how to make the most of it in a pandemic

With a global pandemic at the forefront of everyone’s minds, you might be wondering—is my water safe? Per the World Health Organization (WHO), there is no evidence of survival of the COVID-19 virus in drinking water or sewage. COVID-19 is believed to be transferred by close contact between individuals. According […]

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Filed Under: Texas

November 20, 2019

Monarch Utilities Revamps Neighborhood Park

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SouthWest Water Company and Monarch Utilities employees added a walking trail and benches to Decker Hills Park during a cleanup event. The park also features a new park sign. Decker Hills Park is open to the public and also includes a playground, soccer field and a baseball field. “We really […]

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Filed Under: News, Texas

November 6, 2019

SouthWest Water Company Donates Laptops to STEM Organization, Comp-U-Dopt

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SouthWest Water Company’s Texas management, on behalf of the entire company, visited a local Houston organization, Comp-U-Dopt, to donate 50 refurbished laptops to be used by underprivileged youth. The source of the laptops were those originally used by field operators. Texas Utilities President Chuck Profilet and Director of Communications and […]

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Filed Under: News, Texas

October 1, 2019

Monarch Utilities Donates to Hood County Senior Center

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As part of North Texas Giving Day, Monarch Utilities donated to the Hood County Senior to support their efforts for the senior citizens of the Hood County community. In addition, this center is also the headquarters of the local Meals on Wheels program, which provides meals to those who need […]

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Filed Under: News, Texas

September 16, 2019

Monarch Utilities Builds Handicap Ramp with Labor of Love

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Monarch Utilities employees teamed up with Labor of Love to build a handicap ramp for a customer’s home within one day. The effort consisted of constructing a 16-foot long ramp to a landing, construct a four feet by eight feet landing, and then from the landing another 16-foot long ramp […]

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Filed Under: News, Texas

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