This year, Texas Water Utilities is investing approximately $80 M to support continued reliable service. Did you know? Water and wastewater infrastructure is the backbone of a healthy community. We rely on our infrastructure systems to deliver the safe, reliable water and wastewater services we depend on each day. Throughout the country, many of these […]
Read More...Texas Water Utilities Q4 2025 rate changes Q&A
Notice Regarding Rate Changes Decrease to base and usage charges Addition of Dkt 56665 surcharge Elimination of Dkt 50944 surcharge/surcredit System Improvement Charge Notice Regarding Rate Changes Please review the attached document for details about this rate change. Decrease to base and usage charges Q. When will my rates change? […]
Read More...Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Texas Water Utilities Shines at AWWA Texas Top Ops, Wins Regional Title
Congratulations to our Texas Water Utilities team for their outstanding first place win at the Texas American Water Works Association’s Top Ops Competition! Team members Jesse Donelson, Angela Hicks, and Tommy Posey received a trophy, along with the traveling Top Ops plaque. The team is set to compete at the […]
Read More...It’s Drinking Water Week
This week kicks off Drinking Water Week, a decades-long tradition led by the American Water Works Association. Drinking Water Week is a celebration recognizing the vital role water plays in everyday life for both water professionals and the communities they serve. Every day, through the critical service we deliver, we […]
Read More...Wastewater Winter Averaging is Coming Up: What Texas Residents Need to Know
By Eric Sabolsice, Senior Vice President of Operations, Texas Water Utilities You’ve likely heard the term ‘winter averaging’ during a homeowners association meeting or seen it on a water utility bill. Knowing how winter averaging works can help you positively influence your wastewater rates and become empowered in your water […]
Read More...Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City
On August 14, 2024, Texas Water Utilities and Make-A-Wish Gulf Coast and Louisiana celebrated 12-year-old Amelya with a New York City-themed send off party. A Spring, Texas local battling a blood disorder, Amelya has always had a dream of traveling the world, and her trip to New York City […]
Read More...Understanding New Rates
We know this is a lot to understand and we want to provide you with the facts so you may be well-informed about the bill you receive each month. Below are other resources you may need at this time. Occasionally, we need to adjust rates to recover increased operational costs […]
Read More...Texas Water Utilities grants ten-year-old’s Disney-themed wish
On April 25, 2024, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated ten-year-old Cooper with a Disney-themed welcome back party. A Leander local battling cystic fibrosis, Cooper has to do breathing treatments multiple times a day. However, when Cooper and his parents were at the “Give Kids The […]
Read More...To understand hard water in Texas, go straight to the source
By: Carly Peach, hydrogeologist, Texas Water Utilities Earth Day, celebrated annually on April 22, reminds us of the importance of preserving our planet for future generations. A vital element to sustaining life is water, which covers 71 percent of the Earth. Across the United States, water sources vary widely, ranging […]
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