Credit / Debit Cards, Digital Wallets, Bank Auto Draft & Cash Payment
Online: My Account Portal
My Account, our online self-service portal, provides several convenient ways to pay. Choose from these options from within the Payments menu of the portal.
Credit/Debit Cards & Digital Wallets
Make one-time or automatic payments with your debit or credit card (AMEX, Discover, Mastercard, VISA), or through a digital wallet (Venmo, PayPal, Apple Pay, Google Pay).
Bank Auto Pay
Automatic payment from your financial institution is a free, convenient way to pay your monthly bill. Your amount owing is automatically debited from your checking or savings account on the due date.
Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts, however you may pay online via check.
Read our Online Payments Frequently Asked Questions and Terms of Use.
In Person: NEW! Pay with CASH at Your Local Store
Step 1: Head to your local Walmart’s MoneyCenter or Customer Service Desk.
Step 2: Then, inform the Walmart associate of the utility name and provide the account number. Please bring your bill (either electronically or on paper) for a smooth process.
Step 3: The associate will locate the account, and then you can make a payment using cash or a debit card.
We also recommend that you ask to have your payment processed immediately using Walmart’s “Walmart Bill Pay (WMBP) same-day processing,” especially if you are at risk of being turned-off or already disconnected. Please take note of the payment confirmation number so that we may verify the payment, and be sure to call before 3 pm so we can issue the turn-on.
Phone
Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR). Pay your bill using your AMEX, Discover, MasterCard, or Visa, check your account balance, get last payment information, and set up recurring payments via your credit or debit card.
Telephone 866-654-7992 and press option 2 for payments
Write your 10-digit Account Number on your check or money order and include the payment stub from your invoice. Please allow ample time for mailed payments to reach our payment center.
P.O. Box 36988
Hoover, AL 35236-6988