Texas Water Utilities

Select Your State

Pay Your Bill Online

Welcome NextEra Customers

You are here: Home / Texas / Welcome NextEra Customers
corix

Contact Customer Service: 866.654.7992, M-F 8 a.m. – 4:30 p.m.

On behalf of all employees at Texas Water Utilities, welcome! We are proud to be your new water and/or wastewater service provider. Our mission is to provide you with quality, reliable service at a good value. Our customers are the most important part of our business, and we work tirelessly to ensure your satisfaction.  

Account Information 

Sign up now for My Account! You will be able to: 

  • View and pay bill 
  • Set up auto-pay or stored payment methods 
  • Monitor your usage 
  • Contact customer service 
  • Set up text notifications for outages or bill reminders 

Watch this video for a step-by-step on setting up your account: 

Billing & Payment 

If you have any unpaid balance due from NextEra Water Texas, you will see it included in the total amount due. 

This initial bill from us may be prorated depending on the timing of your meter reading and billing cycle. This bill may also have an extended usage period, roughly 45 days, resulting in a larger total amount than normal. This should only occur on your first bill due to the transition resulting in a nontypical meter reading schedule.  

Stay Alert 

Sign up within My Account today to receive phone, text and email notifications whenever there is an outage, drought stage activated, or weather-related event. Click here for steps on how to set up alerts. 

Log In to Set Up Alerts

We post outage alerts and other important notifications on our Neighborhood Dashboard.

View Dashboard Here

2024 Water Quality Reports

Current Tariffs

Footer1Text

Texas Social

Facebook Facebook Facebook