This Customer Service Week, we want to show the small but mighty Customer Experience Team at Kiawah Island Utilities. They provide our Lowcountry communities with the support they expect from a best-in-class utility.
Read More...Consolidation Was the Right Move for the Lowcountry’s Water Future
As originally published in LowcountryBizSC: https://whosonthemove.com/consolidation-was-the-right-move-for-the-lowcountrys-water-future/ By Becky DennisDirector of OperationsKiawah Island Utility Water is our most precious resource, and the responsibility to deliver it safely and reliably is one we take seriously locally at Kiawah Island Utility (KIU) and across all our other systems in the state through South […]
Read More...Celebrating Environmental Leaders at the Green Tie Awards Luncheon
We were proud to sponsor the Conservation Voters of South Carolina Annual Green Tie Awards Luncheon today. This event honors conservation leadership and achievement. Congratulations to South Carolina Senator Michael Johnson, South Carolina Representative Mark Smith, and Dr. Pernessa Seele. Environmental stewardship is one of our core values, and we enjoy […]
Read More...Harbor Island Boil Water Advisory Lifted
Harbor Island Customers: Effective at 11:45 a.m. today, Sunday, September 21, 2025, we are lifting the precautionary boil water advisory that was issued on Thursday, September 18, 2025. The water sample results from the laboratory confirm that your water continues to be safe. It is no longer recommended that you boil your […]
Read More...Friends of Callawassie Island Receives Sponsorship
Lowcountry Operator Becky Dennis presented the Friends of Callawassie Island a check today for sponsorship of their annual golf tournament. We are proud to serve this community. The Friends of Callawassie provides financial grants to not-for-profit charitable organizations.
Read More...Emergency Alert for Harbor Island Customers: Boil Water Advisory
Harbor Island Customers: Please be advised that due to emergency repairs being conducted to our water system on Harbor Island today, Thursday, September 18, 2025, your water service has been interrupted. As a precaution, we are issuing a Boil Water Advisory until further notice. This Advisory does not mean that […]
Read More...South Carolina Water Utilities Invests in Local Infrastructure For the Midlands
Below is an update on capital investments and other improvements we made for Midlands systems, so far this year. It’s our pleasure to serve our customers, and it is our goal to continue to provide the most reliable, safe, and efficient service. Underground Inspections and Repairs A crew has started […]
Read More...Consolidation of Lowcountry Water and Wastewater Systems
South Carolina Water Utilities announces consolidation of Lowcountry water and wastewater systems. Consolidation Helps Stabilize Rates and Supports Critical Infrastructure Upgrades. South Carolina Water Utilities (SCWU), the largest private water and wastewater provider in the state, has announced the consolidation of its four Lowcountry utility systems into a single regional […]
Read More...Kiawah Island Utility Collects School Supplies
In what has become an annual tradition, our Kiawah Island employees collected school supplies, to be distributed to area students by the Salvation Army. The generous employees filled 18 bookbags with the supplies. Thank you to our Kiawah team members for helping area children be ready for the school year […]
Read More...Deadline to Change Remittance Address
Deadline to Change Remittance Address is Sept. 1 As our in-person customer service window closes at Woodcreek Farms and our office prepares to move, we want to remind customers that South Carolina Water Utilities payments should not be mailed to 1713 Woodcreek Farms Road, Elgin, SC 29045. Beginning September 1, 2025, […]
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