South Carolina Water Utilities announces consolidation of Lowcountry water and wastewater systems. Consolidation Helps Stabilize Rates and Supports Critical Infrastructure Upgrades. South Carolina Water Utilities (SCWU), the largest private water and wastewater provider in the state, has announced the consolidation of its four Lowcountry utility systems into a single regional […]
Read More...Kiawah Island Utility Collects School Supplies
In what has become an annual tradition, our Kiawah Island employees collected school supplies, to be distributed to area students by the Salvation Army. The generous employees filled 18 bookbags with the supplies. Thank you to our Kiawah team members for helping area children be ready for the school year […]
Read More...Deadline to Change Remittance Address
Deadline to Change Remittance Address is Sept. 1 As our in-person customer service window closes at Woodcreek Farms and our office prepares to move, we want to remind customers that South Carolina Water Utilities payments should not be mailed to 1713 Woodcreek Farms Road, Elgin, SC 29045. Beginning September 1, 2025, […]
Read More...Woodcreek Farms In-Person Customer Service Window Closure
As we are preparing to close our in-person customer service window at Woodcreek Farms on September 1, we want to inform you about an alternative option for paying with cash, should you prefer it. Bills can now be paid using cash at your local Walmart. To pay with cash […]
Read More...North Springs Residents Advisory
Our underground closed-captioned television crew will be working in the North Springs subdivision in Richland County for the next few weeks to do mainline sewer cleaning and video inspections. This ensures the proper conveyance of wastewater and helps us perform preventative and corrective maintenance. If you have any questions, […]
Read More...Operators Compete in Challenge
Some of our operators, the “SC Water Warriors,” competed against operators from other states in the “Top Ops Challenge.” This competition tested the “best of the best” to determine which competing team has the “Top Operators.” All operators demonstrated the expertise needed to provide safe, reliable service to our customers. […]
Read More...Water Quality Reports for 2024 are Published
One of the ways to ensure you have safe drinking water is through regular testing. If we have the privilege of providing drinking water to you, we conduct comprehensive yearly testing of your water system. This is required by the United States Environmental Protection Agency and South Carolina Department of […]
Read More...President Joins Utility Leaders for Panel on Assistance During Emergencies
Our president, Craig Sorensen, was on a panel at the Southeastern Association of Regulatory Utility Commissioners Annual Education Conference in San Antonio in early June. The panel, “Like a Good Neighbor: Regional Mutual Assistance,” also featured executives from Mississippi Power and Delta Utilities. In preparation for emergencies, utility companies have […]
Read More...Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Varnarsdale Residents Advisory
Our underground video crew will be working in the Varnarsdale neighborhood of Lexington for the next couple of weeks to do mainline sewer cleaning and video inspections. This technique helps us perform preventative and corrective maintenance. If you have any questions, feel free to reach out to us or ask […]
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