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Rates and Tariff

You are here: Home / South Carolina Customer Care / Rates and Tariff

Notices

  • 2026-04-01 Notice of Final Rates - Pleasant Point (pdf)
  • 2026-04-01 Notice of Final Rates - Kiawah Island (pdf)
  • 2026-04-01 Notice of Final Rates - Harbor Island (pdf)
  • 2026-04-01 Notice of Final Rates - Callawassie and Spring Islands (pdf)

Rates and Tariff

You can download your current rate schedule below:

  • Callawassie and Spring Island (CUC) Rates (pdf)
  • Harbor Island Rates (pdf)
  • Kiawah Island Utility Rates (pdf)
  • Pleasant Point (TJ Barnwell) Rates (pdf)
  • South Carolina Water Utilities - PUI, Inc. Rates (pdf)
  • South Carolina Water Utilities - PWR, Inc. Rates (pdf)
  • South Carolina Water Utilities - Synergy Rates (pdf)

Customer Service

Midlands:

Telephone: 803-699-2422
Fax: 803-769-3734
Email: SCMidlandsCustomerCare@nexuswg.com

Hours of Operation:
Monday-Friday 8:30 am to 4:30 pm ET.

Lowcountry, Charleston, Beaufort Areas:

Phone Kiawah Island: 843-768-0641
Phone Beaufort: 877-977-7992
Phone CUC: 843-987-2727
Fax: 843-768-1816
Email: SC-customerservice@nexuswg.com

Hours of Operation:
Monday-Friday 8:30 am to 4:30 pm ET.

Emergencies

For your convenience and safety, maintenance team members are available 24 hours a day, 7 days a week to handle emergency situations. 

In the event of an emergency, please call the customer service number shown above. If calling outside of office hours, please follow the prompts for emergency notification.

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