Sign up now, create a customer portal account, & switch to paperless billing. Other benefits include: 1. Go to www.swwc.com/myaccount. Click on “Need a profile? Sign up.” 2. Sign up for a profile & click “Submit.” 3. Congratulations! Your customer portal account is complete. Log back into your account […]
Read More...Be Water Smart: Introducing Water Sense
Manage Your Water in a New Way Stay informed on your utility usage in real-time: Our customer portal allows you to manage your water intelligently, efficiently and accurately. These new features are changing the way we use water, allowing for potentially lower bills and friendlier environmental use. Check them out: […]
Read More...$50,000 Donation to Community to Assist With Monthly Bills
South Carolina Water Utilities, the parent company of Palmetto Utilities, donated $50,000 to Wateree Community Action to help pay qualifying customers’ monthly bills. “COVID has made people’s daily lives even more challenging. We understand the unexpected can happen, and we want to help support our customers who need it most,” […]
Read More...Preparing for a water emergency during a hurricane
According to the National Oceanic and Atmospheric Administration, there is a 60% chance of an “above-normal” hurricane season in the Atlantic this year. Hurricanes that start near the Caribbean and Mexico can inevitably make their way to the Gulf of Mexico, hitting the Texas coast. When living near the Gulf […]
Read More...How to maintain water quality and protect local water sources on this Earth Day
Earth Day is a time for us to bring about awareness of our planet’s most precious resources—including water. This Thursday, April 22, we want to remind you of ways we can help each other protect our water sources. Without good, clean water, we could not survive and not a single […]
Read More...Our Newly Upgraded Customer Portal
You’ve asked, and we’ve listened. We have launched a complete upgrade of our customer portal! SouthWest Water Company launched an upgrade to a more user-friendly, customer portal on July 20. This upgrade allows you to continue to: view bills and related information set up reoccurring and make payments within your account edit communication information set up paperless billing directly pay from within your account or as a guest access multiple addresses with […]
Read More...Meet Becky Dennis
Our next employee feature is on Director of Operations at Kiawah Island Utility, Becky Dennis. Watch to see what she’s learned about from her different roles, and her journey as one of the first few women to be hired here as an operator. Thank you Becky for all the work you […]
Read More...Understanding the Value of Water One Step at a Time
Recently, thousands rallied together in Charleston to give hope to those who lack access to safe water. It’s more than a walk; it’s an event that will impact people around the world forever by providing solutions that save lives. A number of SouthWest Water Company employees at Kiawah Island Utility […]
Read More...Instantly Access Your Bill With Paperless Billing!
Get the ability to view and pay your bill as soon as it’s generated by going paperless. How to sign up: Sign up by setting up an account. Click on “Settings.” Click on “Paperless Billing.” Switch paperless billing on!
Read More...Instantly Access Your Bill With Paperless Billing!
Get the ability to view and pay your bill as soon as it’s generated by going paperless. How to sign up: Sign up by setting up an account. Click on “Settings.” Click on “Paperless Billing.” Switch paperless billing on!
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