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June 23, 2022

Texans must conserve water during statewide drought

By Todd DanielsonVice President, Engineering, Texas Water Utilities Record-breaking heat, below-average rainfall and wildfires are having a significant impact on Texans. Farmers are finding creative solutions to grow their crops, and water utilities are forced to implement restrictions on watering. With extreme heat comes additional water use, and it’s important […]

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Filed Under: News, Texas

June 22, 2022

Texas Water Utilities helps grant the wish of 17-year-old Conroe teen to go deep-sea fishing

On May 16, 2022, Texas Water Utilities and Make-A-Wish Texas Gulf Coast & Louisiana surprised a 17-year-old leukemia survivor from Conroe with a deep-sea fishing trip. Texas Water Utilities sponsored the trip for William and his parents to go deep-sea fishing in Florida on May 19. Melissa Rich, director of operations, Southeast […]

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Filed Under: News, Texas

April 7, 2022

Guiding Principles for Excellent Customer Service

In eight years of helping customers with everything from billing questions to establishing new service, Customer Service Representative Karen Watson has applied two basic principles.

It’s all about treating people the way you would want to be treated and being knowledgeable about the company’s policies,” Karen said.

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Filed Under: Alabama, Highlighted, News

April 4, 2022

Go Paperless and Enter for a Chance to Win $250

Illustration of a sign showing $250

Sign up now, create a customer portal account, &  switch to paperless billing. Other benefits include: View your bill instantly Receive outage alert notifications Set up scheduled payments Mange payment information Manage account details 1. Go to www.swwc.com/myaccount. Click on “Need a profile? Sign up.” 2. Sign up for a […]

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Filed Under: Alabama, Florida, Highlighted, Louisiana, News, Oregon, South Carolina, Suburban, Texas

March 29, 2022

Be Water Smart: Introducing Water Sense

Manage Your Water in a New Way Stay informed on your utility usage in real-time: Our customer portal allows you to manage your water intelligently, efficiently and accurately. These new features are changing the way we use water, allowing for potentially lower bills and friendlier environmental use. Check them out: […]

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Filed Under: News, South Carolina, Texas

February 14, 2022

Taking care of water systems for the next crisis is our duty

Jeffrey L. McIntyre, President of Texas Water Utilities Last February’s winter storm Uri marked a severe weather event unlike any most Texans have ever faced, leaving millions without power in freezing conditions. As outages persisted, pipes froze, and millions faced water disruptions due to water main breaks, mechanical failures, and […]

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Filed Under: News, Texas

January 26, 2022

Whittier Narrows Recreational Park Clean Up

SouthWest Water Company - Suburban Water Systems Whittier Narrows Recreational Park Clean Up

Suburban Water Systems is a proud community partner and enjoys volunteering throughout our service area. Special shout out to our Engineering team for planning a team park clean up at Whittier Narrows Recreational Park. We filled 5 big bags of trash thrilled to give community members a clean space to […]

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Filed Under: News, Suburban

January 26, 2022

Los Angeles Food Distribution

Los Angeles Food Distribution

Suburban Water Systems is more than a water utility, we are a community partner committed to equity. We were proud to partner with Supervisor Hilda Solis and team, Union Avenue Cesar Chavez Community Garden Cultiva LA, County of Los Angeles Department of Parks & Recreation, and other community partners to offer our Suburban customers 300 […]

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Filed Under: News, Suburban

January 26, 2022

Murphy Ranch Park Clean Up

SouthWest Water Company - Suburban Water Systems Murphy Ranch Park Clean Up

We hope Whittier residents enjoy your clean trailway at Murphy Ranch Park courtesy of our field construction team. We are a proud community partner here to serve.

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Filed Under: News, Suburban

January 26, 2022

Rimgrove Park Clean Up & Food Distribution

SouthWest Water Company - Suburban Water Systems Rimgrove Park Clean Up & Food Distribution

Proud to highlight that within a two-mile radius yesterday, Suburban Water Systems picked up trash at Rimgrove Park, gave out 315 food boxes to our LIRA (low income rate assistance) customers in partnership with Shepherd’s Pantry, and reinvested in a new pipeline procuring services from a local certified diverse vendor, […]

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Filed Under: News, Suburban

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SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

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