At Alabama Water Utilities, we are proud to deliver safe, reliable and vital service which enables our communities to thrive. We have made and will continue to make improvements to the essential wastewater systems that serve you.
This message is to inform you of important upcoming changes to your utility service.
We’ve grown!
As you may already know, our parent company completed a merger last year, resulting in our Alabama operations expanding. On August 1, 2025, Alabama Water Utilities, Inc. will merge with Community Utilities of Alabama, Inc. We will continue to be known as Alabama Water Utilities and our logo will remain the same.
While our brand will look the same, we are taking the opportunity to update our website to provide a better online experience and enhance customer service. We look forward to sharing more about this in the near future!
Please, “pardon our dust” as we make this change and be sure to read our updates as we prepare for our transition on August 1. We will be communicating with customers via email, bill inserts and web postings. Our call handlers will also have important information to be able to assist you.
Thank you for allowing us to serve you.
