Please visit the link below for the Customer Care Frequently Asked Questions specific to your neighborhood’s utility:
You can Look Up Your Neighborhood to determine which utility system serves your area.
The Brookwood Utility is located in the Town of Brookwood, just off of Interstate 20/59 in Tuscaloosa County. It current serves approximately 300 customer accounts.
The Morris Utility is a growing system currently serving approximately 150 customer accounts. It is located in Jefferson County, north of Birmingham, Alabama.
North Shelby Utility
The North Shelby Water Resource Recovery Facility serves about 4,000 customer accounts southeast of Birmingham in north Shelby County, Alabama.
Located in north Shelby County/south Jefferson County southeast of Birmingham, Alabama, the Riverview Wastewater Treatment Plant serves about 4,000 customer accounts.
Shelby Ridge Utility Systems
Shelby Ridge Utility System serves about 4,000 customer accounts in the Chelsea area southeast of Birmingham in Shelby County, Alabama.