Check out these videos below on My Account and Paperless Billing. Enabling paperless billing gives you the convenience of viewing your bill as soon as it’s available, rather than waiting to receive it through the mail. If You Already Have an Online Portal Account: If You Don’t Have an Online […]
Read More...South Carolina Water Utilities Investing More than $14 Million in Local Infrastructure
South Carolina Water Utilities is making critical investments to upgrade your local water and wastewater systems to benefit customers. Last year, South Carolina Water Utilities invested about $5.6 million into its local systems for capital improvements. This year, approximately $9 million of investment is being made to continue to provide safe and […]
Read More...Families Helping Families
The Midlands corporate and customer service offices helped a local family through Families Helping Families with their Christmas needs. The family was “adopted” by South Carolina Water Utilities and the requested gifts were purchased, along with Walmart gift cards. Pictured are employees wrapping the gifts prior to delivery.
Read More...Spreading Holiday Cheer: South Carolina Water Utilities Teams Up for Toys for Tots
Our Lowcountry offices recently collected toys for the Marine Toys for Tots Foundation. Director of Operations Becky Dennis and Quality Assurance Technician Ed McCray delivered two sport utility vehicles full of toys. As Becky said, “What a joy it was to share such an outpouring of generosity.” Two local establishments […]
Read More...Prepare Your Home: Prevent Frozen Pipes as Cold Weather Approaches
As cold weather approaches, we are reminding customers to take steps now to prevent household water pipes from freezing. Sustained freezing temperatures can cause pipes to freeze or even burst, which is why it is critical to know how to prepare ahead of and during below-freezing periods. We want to […]
Read More...Water Operators Honored
The annual Operator Awards celebrated and acknowledged South Carolina Water Utilities operators. Several who help run South Carolina Water Utilities and Blue Granite Water Company plants were commended for their outstanding service and recognized for their “high standards of excellence in the Hurricane Helene Effort.” The Best Plant Award was given […]
Read More...Sorensen Appointed to WaterSC
South Carolina Water Utilities President Craig Sorensen was named to South Carolina’s WaterSC Working Group—a committee established by Governor Henry McMaster to help shape public policy involving the state’s most valuable natural resource: water. This group is tasked with defining economic, social, and environmentally friendly approaches to water management. Governor […]
Read More...Alert for Callawassie, Spring, and Harbor Island Customers
As you know, all of the water delivered to Callawassie, Spring, and Harbor Islands comes from Beaufort-Jasper Water & Sewer Authority. They announced that they are shutting down part of their plant on Tuesday and Wednesday this week while doing some construction. As a result, you are asked to limit […]
Read More...Walk for Life
South Carolina Water Utilities employees participated in this year’s Walk for Life, which benefits breast cancer research. This five-kilometer walk took place at Segra Park in Columbia on Saturday, October 12. Several employees walked on our behalf. As a group, we have participated and raised money for this important cause […]
Read More...Celebrating Customer Service
We focus on providing quality and efficient customer service every week of the year, but this week is Customer Service Week, across many industries. Our customer service representatives have the theme “above and beyond” this year as they renew their promise to work hard for their customers. The South […]
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