Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Customer Service Updates Coming
At Alabama Water Utilities, we are proud to deliver safe, reliable and vital service which enables our communities to thrive. We have made and will continue to make improvements to the essential wastewater systems that serve you. This message is to inform you of important upcoming changes to your utility […]
Read More...Sign Up Today for a ‘My Account’ Customer Portal Profile
Our My Account online customer portal has been undergoing some changes. These include new features and enhancements that make it even easier to use, so you can manage most customer service requests yourself. Signing Up is Easy From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will […]
Read More...Alabama Water Utilities Wins Three Facility Excellence Awards
Alabama Water Utilities received three facility awards from the Alabama Water Environmental Association (AWEA). The awards are: The awards were accepted by Mark Globetti, Field Supervisor; Jake Smith, Operator Wastewater IV; James Simmons, Operator Water IV / Wastewater IV, and Jesse Kelley, Engineering Director. AWEA holds an annual conference recognizing excellence […]
Read More...Texas Water Utilities Shines at AWWA Texas Top Ops, Wins Regional Title
Congratulations to our Texas Water Utilities team for their outstanding first place win at the Texas American Water Works Association’s Top Ops Competition! Team members Jesse Donelson, Angela Hicks, and Tommy Posey received a trophy, along with the traveling Top Ops plaque. The team is set to compete at the […]
Read More...Important Update on the Upcoming Merger
Last month, we communicated about our upcoming merger of French Settlement Water Company, Inc. (“FSW”) and Utilities Inc. of Louisiana (“UIL”) to form one utility to be branded and known as Utilities Inc. of Louisiana. We expect this transition to be completed in June. In addition to our new name, […]
Read More...Wastewater Winter Averaging is Coming Up: What Texas Residents Need to Know
By Eric Sabolsice, Senior Vice President of Operations, Texas Water Utilities You’ve likely heard the term ‘winter averaging’ during a homeowners association meeting or seen it on a water utility bill. Knowing how winter averaging works can help you positively influence your wastewater rates and become empowered in your water […]
Read More...Texas Water Utilities helps grant 12-year-old Amelya’s wish to visit New York City
On August 14, 2024, Texas Water Utilities and Make-A-Wish Gulf Coast and Louisiana celebrated 12-year-old Amelya with a New York City-themed send off party. A Spring, Texas local battling a blood disorder, Amelya has always had a dream of traveling the world, and her trip to New York City […]
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