Switching to paperless billing is simple and convenient. If You Already Have an Online Portal Account: Log in at https://account.mywater.us/. Click on Settings. Select Paperless Billing. Turn on paperless billing! If You Don’t Have an Online Portal Account: Sign up today at https://account.mywater.us/Register. Log in to your new account. Follow […]
Read More...Texas Water Utilities grants ten-year-old’s Disney-themed wish
On April 25, 2024, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated ten-year-old Cooper with a Disney-themed welcome back party. A Leander local battling cystic fibrosis, Cooper has to do breathing treatments multiple times a day. However, when Cooper and his parents were at the “Give Kids The […]
Read More...Welcome Sativa Customers!
Dear Valued Customer, We are pleased to announce that Suburban Water Systems is your new water provider. Welcome Sativa customers to the Suburban family; we are grateful for the opportunity to serve you and your family. Suburban provides safe and reliable water service to 300,000 people in communities in Los […]
Read More...Texas Water Utilities grants wish of Pflugerville Leukemia survivor to go to Disney World and Universal Studios
On August 16, 2022, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated David, a 15-year-old Leukemia survivor from Pflugerville. David had just returned from a trip to Disney World and Universal Studios in Orlando, Florida that Texas Water Utilities had sponsored. He told our Pflugerville staff about the […]
Read More...Harris County breaks ground on drainage improvement project in Western Homes subdivision
On August 17, 2022, Texas Water Utilities was honored to participate in a groundbreaking ceremony for the upcoming Western Homes drainage improvement project led by Harris County’s Precinct 2. Melissa Rich, vice president of operations – Southeast, represented Texas Water Utilities at the event, and Harris County Precinct Two Commissioner […]
Read More...Guiding Principles for Excellent Customer Service
In eight years of helping customers with everything from billing questions to establishing new service, Customer Service Representative Karen Watson has applied two basic principles.
It’s all about treating people the way you would want to be treated and being knowledgeable about the company’s policies,” Karen said.
Read More...SouthWest Water Company Announces Acquisition of Ni Pacolet Milliken’s Utilities
Elgin, SC September 14, 2020 – SouthWest Water Company (SouthWest Water) announced today that its wholly-owned subsidiary, South Carolina Utility Systems, Inc. has acquired the South Carolina wastewater utility operations of Ni Pacolet Milliken Utilities (Ni) from Pacolet Milliken, LLC. Ni owns regulated wastewater and water utility companies serving customers […]
Read More...Suburban Launches School Supply Drive
Suburban is teaming up with Helpline Youth Counseling based out of Whittier, CA to donate Back to School supplies for low income students in Whittier. The Drive ends on July 26thand Suburban will be there to pass out the supplies to the kids on August 1st to get them ready […]
Read More...Suburban Career Day
Suburban staff works hard to inspire youth in the communities served by the utility to ensure young people are aware of career options in the water industry. One way of accomplishing that outreach is by making presentations at local schools about Suburban and its various departments. Some of our construction […]
Read More...Meals On Wheels
Suburban is a proud supporter of Meals On Wheels in our service cities. We deliver meals for them weekly giving Suburban employees the opportunity to use their 8 hours of volunteer time. We strive to continue to make an impact in the communities we serve water too.
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