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January 16, 2025

Go Paperless!

Switching to paperless billing is simple and convenient. If You Already Have an Online Portal Account: Log in at https://account.mywater.us/. Click on Settings. Select Paperless Billing. Turn on paperless billing! If You Don’t Have an Online Portal Account: Sign up today at https://account.mywater.us/Register. Log in to your new account. Follow […]

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Filed Under: South Carolina

June 11, 2024

Texas Water Utilities grants ten-year-old’s Disney-themed wish

Texas Water Utilities grants ten-year-old’s Disney-themed wish

On April 25, 2024, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated ten-year-old Cooper with a Disney-themed welcome back party. A Leander local battling cystic fibrosis, Cooper has to do breathing treatments multiple times a day. However, when Cooper and his parents were at the “Give Kids The […]

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Filed Under: Highlighted, News, Texas

January 6, 2023

Welcome Sativa Customers!

Welcome Sativa Customers! SWWC

Dear Valued Customer, We are pleased to announce that Suburban Water Systems is your new water provider.  Welcome Sativa customers to the Suburban family; we are grateful for the opportunity to serve you and your family. Suburban provides safe and reliable water service to 300,000 people in communities in Los […]

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Filed Under: News, Suburban

September 28, 2022

Texas Water Utilities grants wish of Pflugerville Leukemia survivor to go to Disney World and Universal Studios

Texas Water Utilities grants wish of Pflugerville Leukemia survivor to go to Disney World and Universal Studios | SWWC

On August 16, 2022, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated David, a 15-year-old Leukemia survivor from Pflugerville. David had just returned from a trip to Disney World and Universal Studios in Orlando, Florida that Texas Water Utilities had sponsored. He told our Pflugerville staff about the […]

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Filed Under: News, Texas

September 28, 2022

Harris County breaks ground on drainage improvement project in Western Homes subdivision

Harris County breaks ground on drainage improvement project in Western Homes subdivision | SWWC

On August 17, 2022, Texas Water Utilities was honored to participate in a groundbreaking ceremony for the upcoming Western Homes drainage improvement project led by Harris County’s Precinct 2. Melissa Rich, vice president of operations – Southeast, represented Texas Water Utilities at the event, and Harris County Precinct Two Commissioner […]

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Filed Under: Texas

April 7, 2022

Guiding Principles for Excellent Customer Service

SEU Karen Watson AL crop scaled

In eight years of helping customers with everything from billing questions to establishing new service, Customer Service Representative Karen Watson has applied two basic principles.

It’s all about treating people the way you would want to be treated and being knowledgeable about the company’s policies,” Karen said.

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Filed Under: Alabama, Highlighted, News

September 14, 2020

SouthWest Water Company Announces Acquisition of Ni Pacolet Milliken’s Utilities

SWWC Ni Acquisition

Elgin, SC September 14, 2020 – SouthWest Water Company (SouthWest Water) announced today that its wholly-owned subsidiary, South Carolina Utility Systems, Inc. has acquired the South Carolina wastewater utility operations of Ni Pacolet Milliken Utilities (Ni) from Pacolet Milliken, LLC. Ni owns regulated wastewater and water utility companies serving customers […]

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Filed Under: Business, News

July 1, 2019

Suburban Launches School Supply Drive

Suburban July CSR School Drive Donation

Suburban is teaming up with Helpline Youth Counseling based out of Whittier, CA to donate Back to School supplies for low income students in Whittier. The Drive ends on July 26thand Suburban will be there to pass out the supplies to the kids on August 1st to get them ready […]

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Filed Under: News, Suburban

June 30, 2019

Suburban Career Day

Suburban Career Day

Suburban staff works hard to inspire youth in the communities served by the utility to ensure young people are aware of career options in the water industry. One way of accomplishing that outreach is by making presentations at local schools about Suburban and its various departments. Some of our construction […]

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Filed Under: News, Suburban

April 25, 2019

Meals On Wheels

Suburban Meals on Wheels

Suburban is a proud supporter of Meals On Wheels in our service cities. We deliver meals for them weekly giving Suburban employees the opportunity to use their 8 hours of volunteer time. We strive to continue to make an impact in the communities we serve water too.

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Filed Under: News, Suburban

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