South Carolina Water Utilities

Pay Your Bill Online

Sign In

  • Utilities by State
    • Alabama
    • California
    • Florida
    • Louisiana
    • Oregon
    • South Carolina
    • Texas

My Account

My Account

Forgot username or password

Need a profile? Sign Up

  • Customer Care
    • South Carolina Neighborhood Dashboard
    • Payment Options
    • Start Or Stop Service
    • Rates and Tariff
    • Applications and Forms
    • Helpful Links
    • Customer Assistance Resources
    • Bill Of Rights
    • Our Mission And Values
  • Q&A
    • Lowcountry, Charleston, Beaufort-Area
    • Midlands, Columbia-Area
    • How to Read Your Bill
  • Water Quality
    • Lead and Copper Information
    • Lead and Copper Survey
  • Backflow Regulations
  • New Development
  • H2ome
  • Contact Us
  • Careers
  • Stay Safe: Winter Storm Warning

    Stay Safe: Winter Storm Warning

  • SCWU Team Continues Strong Tradition of Community Service in 2025

    SCWU Team Continues Strong Tradition of Community Service in 2025

  • Learn How to Sign Up for My Account

    Learn How to Sign Up for My Account

  • Team Celebrates the Holidays and Presents Awards

    Team Celebrates the Holidays and Presents Awards

  • SCWU Sponsors Cayce West Columbia Holiday Parade of Lights

    SCWU Sponsors Cayce West Columbia Holiday Parade of Lights

  • Kiawah Office Collects Toys for Tots

    Kiawah Office Collects Toys for Tots

Pay My Bill

View Bill and Pay Online

Customer Care FAQ

Frequently Asked Questions

Toggle button icon

Start Or Stop Service

Neighborhood Status Icon

Check Local Alerts

Welcome Customers

Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.

Contact Us

Our business hours are 8:30 a.m. to 4:30 p.m. Monday through Friday.  Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help.

For after-hours emergencies, Lowcountry customers should call (843) 768-0641, and Midlands customers should call (803) 699-2422. Our maintenance team is available 24 hours a day, 7 days a week, for your convenience and safety.

Contact Us

best operator and plant of the year
best operator and plant of the year

PUI, Inc. PWR, Inc. Synergy

7 Technology Circle
Columbia, SC 29203

Tel (803) 699 2422

Toll-Free (866) 945 2782

Fax (803) 699 6925

email: SCMidlandscustomercare@nexuswg.com

*Beginning September 1, in-person services will no longer be offered.

Kiawah Island Utility

31 Sora Rail Road
Kiawah Island, SC 29455

Tel (843) 768 0641

Toll-Free (877) 405 1742
Fax (843) 768 1816

e-mail: SC-customerservice@nexuswg.com

South Carolina Water Utilities: CUC

99 Utility Court
Okatie, SC 29909

Tel 877 977 7992

email: SC-customerservice@nexuswg.com

TJ Barnwell and Harbor Island

12 Fairfield Rd, Suite 1-B
Beaufort, SC 29907

Tel 877 977 7992

email: SC-customerservice@nexuswg.com

Need Help Paying Your Bill?

Ask us about assistance programs that may be available to help low-income households.

Learn More

customer care phone kiawah island optimized
customer care phone kiawah island optimized

Paperless Billing

Are you signed up for My Account? Enable paperless billing to enjoy the convenience of instantly viewing your electronic bill.

Go Paperless

News & Community

Water Service Interruption and Boil Water Advisory

Water Service Interruption and Boil Water Advisory

Untitled design ( )

Stay Safe: Winter Storm Warning

Cedar Reef Villas at Harbor Island: Repair Alert

Cedar Reef Villas at Harbor Island: Repair Alert

Footer1Text

  • Privacy Policy
  • Terms Of Use
  • Contact
Copyright © 2026 All Rights Reserved