Frequently Asked Questions (FAQ) for customers in the Columbia area, including Palmetto and Alpine/Woodland residents.
Customer Care representatives are trained to assist you with a range of subjects, including account and billing inquiries, service order requests, or questions about your rates.
Rates and Fees
Our rates are regulated by the South Carolina Public Service Commission. A 1.5% late fee is charged automatically if your payment is not received on the due date. There is no grace period.