We are aware of the risk of severe winter weather in your community, and we are preparing now to help support continued utility service and keep our team members safe. Visit Weather.gov to review more winter storm readiness tips. Stay Informed: To receive ongoing alerts regarding your water service, please […]
Read More...Stay Safe: Winter Storm Warning
We are aware of the risk of severe winter weather in your community, and we are preparing now to help support continued utility service and keep our team members safe. Visit Weather.gov to review more winter storm readiness tips. Stay Informed: To receive ongoing alerts regarding your water service, please […]
Read More...Cedar Reef Villas at Harbor Island: Repair Alert
The water leak in front of the K Building will be repaired Monday morning at 9:00 a.m. Please note that this repair will require the water to be turned off at ALL VILLAS for several hours while work is being completed. We apologize for any inconvenience this may cause and […]
Read More...SCWU Team Continues Strong Tradition of Community Service in 2025
Giving back to the communities it serves remains a core part of South Carolina Water Utilities’ (SCWU) mission and company culture. In 2025, SCWU team members across the state continued that tradition, dedicating time and energy to community service efforts that supported families, schools, nonprofits, and environmental initiatives throughout South […]
Read More...Learn How to Sign Up for My Account
We created a video to show you how to create a profile and sign up for My Account. On My Account, you can manage your account when it is convenient for you, via this online customer portal. Among other things, you can check your account balance, make a payment, complete […]
Read More...Team Celebrates the Holidays and Presents Awards
We recently celebrated the holidays, our staff, and accomplishments at a staff holiday luncheon. The gathering featured a town hall meeting for all South Carolina employees, operator awards, customer service awards, and of course, lunch and holiday cheer. Thanks to all of our team members and happy holidays!
Read More...SCWU Sponsors Cayce West Columbia Holiday Parade of Lights
We were excited to provide bottles of water to the Greater Cayce-West Columbia Chamber & Visitors Program for their Holiday Parade of Lights. Volunteers, first responders, and parade participants receive these SCWU waters to help fuel them for the special night.
Read More...Happy Thanksgiving from SCWU
As we celebrate Thanksgiving, we want to express our gratitude to each customer and employee of South Carolina Water Utilities. Although we should do this year-round, Thanksgiving provides a great opportunity to reflect on our many blessings. We are thankful for our customers and stakeholders who trust us with providing them with the life-essential […]
Read More...Installation of New Meters at Callawassie and Spring Islands
We are pleased to announce that we have begun replacing the existing meters at Callawassie and Spring Islands with Advanced Metering Infrastructure (AMI) meters. Installations are expected to continue into late November. Once all installations are completed, customers will receive information on how to monitor their usage and set up leak […]
Read More...Honoring Our Midlands Customer Service Representatives
In celebration of Customer Service Week, we are highlighting some members of our amazing Customer Experience Team. Thanks to our hard-working Midlands crew, led by Nikia Barczak, for serving our customers so well!
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