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South Carolina Customer Assistance Resources

You are here: Home / South Carolina Customer Care / South Carolina Customer Assistance Resources

Community Assistance Resources

Central Midlands Council of Governments
236 Stoneridge Drive
Columbia, SC 29210
(803) 376-5390
https://centralmidlands.org/

Area Agency on Aging/Aging and Disability Resource Center
Richland County
(866) 394-4166
jandrews@centralmidlands.org
http://www.adrcmidlands.org/

Kershaw County Council On Aging
906 Lyttleton Street
Camden, SC 29020
(803) 432-8173
https://www.kershawcoa.org/

Wateree Community Actions
1915 Harden Street
Columbia, SC 29204
(803) 807-9811
https://www.wcai.org/

United Way of Kershaw County
110 E Dekalb Street #1
Camden, SC 29020
(803) 432-0951
https://www.uwkc.net/

United Way of Midlands
1818 Blanding Street
Columbia, SC 29201
(803) 733-5400
https://www.uway.org/

The Cooperative Ministry
3821 West Beltline Boulevard
Columbia, SC 29204
(803) 799-3853
https://www.coopmin.org/

Salvation Army
3024 Farrow Road
Columbia, SC 29203
(803) 765-0260
https://www.salvationarmycarolinas.org/columbia/

Carolina Community Actions
Fairfield Co Assistance Office
402 S. Congress Street
Winnsboro, SC 29108
803-635-3606
www.carolinacommunityactions.org

Serves Lexington County
Aiken/Barnwell Counties Community Action Agency, Inc.
650 Knox Abbott Drive
Cayce, SC 29033
803-648-6836
www.abccaa.org

Customer Service

Midlands, Columbia, Lexington Areas:

Telephone: 803-699-2422
Fax: 803-699-6925
Email: SCMidlandsCustomerCare@swwc.com

Hours of Operation:
Monday-Friday 8:30 am to 4:30 pm ET.

Lowcountry, Charleston, Beaufort Areas:

Phone Kiawah Island: 843-768-0641
Phone Beaufort: 877-977-7992
Phone CUC: 843-987-2727
Fax: 843-768-1816
Email: SC-customerservice@swwc.com

Hours of Operation:
Monday-Friday 8:30 am to 4:30 pm ET.

Emergencies

For your convenience and safety, maintenance team members are available 24 hours a day, 7 days a week to handle emergency situations. 

In the event of an emergency, please call the customer service number shown above. If calling outside of office hours, please follow the prompts for emergency notification.

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Happy Thanksgiving from SCWU

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Installation of New Meters at Callawassie and Spring Islands

Honoring our Midlands Customer Service Representatives

Honoring Our Midlands Customer Service Representatives

Kiawah Island Utilities Customer Experience Team

Kiawah Island Utilities Customer Experience Team Recognized

Consolidation News

Consolidation Was the Right Move for the Lowcountry’s Water Future

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