We thank you for the opportunity to provide service to you and your community.
Pay My Bill Online
Former NiPacolet Florida customers should continue to use the Ni America Payment Portal via the links below:
Pay By Mail
Mail payments to:
1713 Woodcreek Farms Road
Elgin, SC 29045
Make sure to make checks payable to NI FLORIDA, LLC – HUDSON or NI FLORIDA, LLC – TAMIAMI, include your complete 13-digit account number on the check, and include the remittance coupon with the amount of the payment.
The enclosed envelope with return address has a printed barcode specific to the South Carolina address. This cannot be marked/crossed out and replaced with the local Florida address. This will cause a delay with your payment arriving on a timely manner with the possibility of incurring late fees or notices.
Pay In Person
Visit our office Monday – Friday 8:30 AM – 4:30 PM or the after hours drop box located at 10130 Scenic Drive, Port Richey, Florida 34668. We accept most payment methods except American Express and Discover.
Billpay service through your bank
If you make payments through your bank’s billpay service, please make sure the payee is NI FLORIDA, LLC – HUDSON or NI FLORIDA, LLC – TAMIAMI and that your 13-digit account number and service address are accurate on the payment. Incorrect information will delay processing of your payment. Allow 7-10 business days for your payment to be processed.
- If you are paying multiple accounts with the same check, it is important that you send a remittance coupon for each account you are paying with any differences in the amount due and the amount paid noted on the remittance coupons.
- Please do NOT send any correspondence regarding address changes, questions about your account and/or bill, customer service issues, etc. with your payment. All customer service inquiries should be addressed by calling our customer service office at 877-233-0101 from 8:30 AM to 4:30 PM M-F or by sending an email to FLCustomerCare@swwc.com
- Payments must be received on or before the due date to avoid a late fee.