How do I open an account?
In order to set up new service, complete a New Customer Form (see below) and provide us with a copy of the Closing Document/Lease Agreement and a state issued identification card. Mail the form back to us along with all supporting documents and payment either by check or money order. You may also complete the paperwork in our local office. The application fee is currently $118.00 ($91.00 Deposit/$27.00 Transfer Fee) which is subject to change. Application fee can only be paid in the form of a check or money order at the time application is completed.
How do I close or transfer service?
To close your account, complete a Close Account Form (see below). We will need to know if you owned the property or if you were leasing it. We would also need to know if the property was sold if you were the owner, and the date you want to close your account. Lastly, we will require a forwarding address, current email address and contact number, so that the final billing statement can be sent to you.
In order to transfer your service to a new location, we will need to have you complete a New Customer Form (see below) and provide a copy of the Closing Document/Lease if you are renting the property. You will need to pay any delinquent balances that are due at the time of closing the account. We also require the date you are moving from the current location and final address, so we can close that account and issue a final bill depending on the date that you are moving.
