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March 17, 2021

What can I request from Customer Care?

Customer Care representatives are trained to assist you with a range of subjects, including account and billing inquiries, service order requests, or questions about your rates.

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March 16, 2021

Why am I charged a late fee?

Our rates are regulated by the South Carolina Public Service Commission. A 1.5% late fee is charged automatically if your payment is not received on the due date. There is no grace period.

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