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March 17, 2021

How can I access the customer portal?

You will first need to create your account through the customer portal at account.mywater.us . You will need your 10 digit account number and your 4 digit account identifier. If you do not know what your 4 digit identifier is, please call us at 803-699-2422 and an agent will be […]

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March 17, 2021

What is the customer portal. How is it useful?

The customer portal is a place where you can perform many activities with your account, including the following: Make payments online via Visa or Mastercard credit or debit cards, or via online checking. View your statement. Request paperless billing. Review payment history.

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March 17, 2021

How do I close or transfer service?

You can request to close your account online via our Customer Portal. We will need to know if you owned the property or if you were leasing it. We will also need to know if the property was sold if you were the owner, and the date you want to […]

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March 17, 2021

How can I pay my bill?

Starting April 12th, you can pay online via our customer portal. Learn about different ways to pay your bill on our Payment Options page.

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March 16, 2021

What is the online customer portal, and how can I use it for payment and account information?

The customer portal website allows you to perform many activities with your account, including the following: Make payments online via Visa or Mastercard credit or debit cards, or via online checking. View your statement. Request paperless billing. Review payment history. Setting up access to the customer portal: You will first need to […]

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