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Turn On Service – Texas Application

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Welcome! We are delighted to have you as a new customer and are pleased to offer you our services.

To establish new service, please download and complete the Customer Service Agreement (CSA)below. You may submit the agreement using one of the following methods:

Email: turnon@swwc.com
Fax: (832) 209-5395
Mail: SouthWest Water Company, Customer Care
12535 Reed Road
Sugar Land, TX 77478

Customer Service Agreement

Texas state law requires every customer to complete a Customer Service Agreement (CSA). Please note that your new service application cannot be processed until we receive your completed form.

  • Water Customer Service Agreement (CSA) and Turn On Service forms (PDF)

For more details on all applicable fees, please review the current rates and tariff documents.

After we receive the forms mentioned above, we will call you to set up your account and explain the payment methods available to you.

SouthWest Water Company

SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

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