Welcome! We are delighted to have you as a new customer and are pleased to offer you our services.
To establish new service, please download and complete the Customer Service Agreement (CSA)below. You may submit the agreement using one of the following methods:
| Email: | turnon@swwc.com |
| Fax: | (832) 209-5395 |
| Mail: | Texas Water Utilities, Customer Care 2150 Town Square Place, Suite 400 Sugar Land, TX 77479 |
Customer Service Agreement
Texas state law requires every customer to complete a Customer Service Agreement (CSA). Please note that your new service application cannot be processed until we receive your completed form.
For more details on all applicable fees, please review the current rates and tariff documents.
After we receive the forms mentioned above, we will call you to set up your account and explain the payment methods available to you.