Enroll in paperless billing today for a chance to win $250!

SouthWest Water Company

Pay Your Bill Online

Sign In

  • Utilities by State
    • Alabama
    • California
    • Florida
    • Louisiana
    • Oregon
    • South Carolina
    • Texas
  • Partner With Us
  • Company
    • About Our Company
    • Mission and Values
    • Our History
    • Our Leadership Team
    • Board Of Directors
    • Our Industry Affiliations
  • Careers
  • Contact
    • Customer Service
    • Media and Press
    • Corporate Development
  • News
  • H2ome
    • About H2ome
    • Value of Water
    • Water Infrastructure
    • Learning Center
    • H2ome Experiments
    • Resources

My Account

Forgot username or password

Need a profile? Sign Up

How To Install A Houseline Shut-Off Valve

You are here: Home / H2ome Old / “How To” Learning Center / How To Install A Houseline Shut-Off Valve

Water is an essential resource that we all appreciate, but it can become a nightmare, too. Leaks and bursting pipes can cause thousands of dollars in damages to our residences and businesses. That’s why homes built within the last 20 years typically have two shut-off valves, one for the water utility (called a supply side shut-off) and one for you (called a houseline shut-off.) The reason you have a houseline shut-off is to enable you to protect your home if a leak occurs.

With one leak or bursting pipe, your home could undergo damage by the time a utility technician arrives to disconnect the water at your meter. Therefore, make certain you have a houseline water shut-off valve installed. It’s vital to protecting your home and minimizing damage. Should such a situation arise, you don’t want to feel helpless.

Imagine this scenario: A pipe breaks inside your home and is flooding all your belongings. You call the utility company, but they cannot arrive for an hour or so. Instead of worrying about emergencies like this, you can easily turn off the water through a house shut-off valve. Then you can deal with correcting the source of the leak.

How Do I Know If I Have a Houseline Shut-Off Valve?

If you don’t know where your houseline shut-off valve is, you will need to locate it. Houseline shut-off valves are located in various areas. Here are some places you may find yours:

  • Where hot and cold water pipes come together.
  • Outside your home, near the water meter.

If you can’t find your water shut off valve, you can easily add a shut-off valve or an additional location. This way you can shut-off the supply of water to certain areas of the home, but not to others.

Installing a Houseline Shut-Off Valve

It’s actually very easy and cheaper than hiring a certified plumber. However, we suggest you seek the advice of a licensed professional plumber if you are unaware of your home plumbing. All of the supplies you’ll need are available at your local hardware store.

How to Do It Yourself:

Step 1: Purchase the supplies for your house service line. Most lines are a 3/4″ in diameter.

  • One PVC ball valve
  • Minimum 3″ of PVC
  • One pressure coupling
  • PVC cleaner
  • PVC glue
  • One permanent ink marker

Step 2: Call our customer service and request a temporary meter shut off for a valve installation.

Step 3: Clean at least 3″of PVC and glue it into one end of the PVC ball valve.

Step 4: Expose at least 12″ of house service line within 2 feet of the meter box.

Step 5: Place the assembled ball valve and PVC next to the exposed house service line. Mark the house service line.

Step 6: Once the water service is disconnected, cut out the marked section of house service line and slide the compression fitting on the line.

Step 7: Clean and glue the other end of the ball valve and house service line. Slide both together with a twisting motion. Valve should be upright.

Step 8: Slide the compression fitting on the PVC coming out of the other end at least 1″ inch of the ball valve and tighten (do not over tighten).

Step 9: Install valve box and lid over the valve before refilling any holes. Be sure to flush your system at an outside faucet until the line is clear. Flushing avoids introducing dirt into your home and possible clogs with faucet screens.

H2ome Old

  • H2ome Experiments
  • How Water Gets to Your Home
  • Educational Movies and Films
  • "How To" Learning Center
    • How to Read Your Meter
    • How To Make Your Meter Accessible
    • How To Handle A Water Emergency
    • How To Install A Houseline Shut-Off Valve
    • How To Understand A Boil Water Notice
    • How To Prepare For Cold Weather
    • How To Avoid Cross-Connections
    • How To Keep Your Sewer System Trouble Free
    • How to Understand What Milky Water Really Is
  • Value Of Water
  • Water Conservation
  • Additional State Resources

SouthWest Water Company

SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

H2ome Old

  • H2ome Experiments
  • How Water Gets to Your Home
  • Educational Movies and Films
  • "How To" Learning Center
    • How to Read Your Meter
    • How To Make Your Meter Accessible
    • How To Handle A Water Emergency
    • How To Install A Houseline Shut-Off Valve
    • How To Understand A Boil Water Notice
    • How To Prepare For Cold Weather
    • How To Avoid Cross-Connections
    • How To Keep Your Sewer System Trouble Free
    • How to Understand What Milky Water Really Is
  • Value Of Water
  • Water Conservation
  • Additional State Resources
  • Privacy Policy
  • Terms Of Use
  • Contact
Facebook LinkedIn Instagram
Copyright © 2023 SouthWest Water Company · Web Design by Powersful Studios, LLC