Customer Service and Billing Inquiries
Do you have a customer service or a billing question? Do you need to start or discontinue your service? Contact our customer service representatives directly and they’ll be happy to assist you. For customer service contact information, please visit our state-specific page for your utility:
| Alabama | Alabama Customer Service Information Toll-free Phone: 866-674-7992 Email: ALcustomersupport@swwc.com |
| California | California Customer Service Information Email SuburbanCustomerCare@swwc.com San Jose Hills Office: Phone: 626-543-2640 or toll-free 800-203-5430 Whittier/La Mirada Office: Phone: 562-944-8219 or toll-free 800-203-5430 Sativa Office: Phone: 310-631-8176 or toll-free 800-203-5430 |
| Florida | Florida Customer Service Information Local: 727-287-9920 Toll-Free: 877-233-0101 Email: FLCustomerCare@swwc.com |
| Oregon | Oregon Customer Service Information Email ORCustomerCare@swwc.com Oregon Water Utilities – Cline Butte, Inc.: Phone: 877-405-1760 Oregon Water Utilities – Mountain Lakes, Inc.: Phone: 877-405-1760 |
| South Carolina | South Carolina Customer Service Information Please visit our Customer Service page to find the appropriate contact information for your utility. |
| Texas | Texas Customer Service Information Toll-free Phone: 866-654-7992 Local Phone: 713-405-1717 Email: TXcustomercare@swwc.com |
| Louisiana | French Settlement Water Company, Inc. Customer Service Information Toll-free Phone: 877-623-3440 Local Phone: 225-333-3319 Email: LACustomerCare@swwc.com |
