If your service is disconnected, a red door tag will be hung on your door. Do not use any water. There are fees applied to your account if service is interrupted. A regular reconnection fee is $35/$70 depending on your service territory. If we have to install an elder valve to disconnect service, you could be charged $250/$500 depending on the territory. This fee will have to be paid at the time of reconnection of service. Once your service is reconnected, a white door tag will be hung on your door.
My service was disconnected: is there a fee?
Category: Customer Care