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March 17, 2021

How do I set up new service, transfer or close my account?

You are here: Home / FAQs / How do I set up new service, transfer or close my account?
A

How do I set up new service, transfer or close my account?

To apply for new, transfer or close your service, select Start or Stop Service option on our website. For new or to transfer service, you will need to provide a copy of your lease or Hud statement, along with your state issued identification card. This can be uploaded at the time of application. Not providing this information will delay your account from being set up. You will receive a reference number when you complete this process. Please allow at least 3 business days for the application to be processed.

If you apply after business hours and the service is disconnected for failing to apply for service, your service will not be restored until the next business day upon receipt of all required documents have not been uploaded.

Please see the rates and tariff page for monthly charges depending on your service territory.

To close your current service, please go online to complete the process and provide a forwarding address for your final bill to be mailed to you directly.

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SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

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