SouthWest Water Company

Pay Your Bill Online

Sign In

  • Utilities by State
    • Alabama
    • California
    • Oregon
    • South Carolina
    • Texas
  • Partner With Us
  • Company
    • About Our Company
    • Mission and Values
    • Our History
    • Our Leadership Team
    • Board Of Directors
    • Our Industry Affiliations
  • Careers
  • Contact
    • Customer Service
    • Media and Press
    • Business Development
  • Community
  • Conservation
    • H2ome & Experiments
    • “How To” Learning Center
    • Value Of Water
    • Water Conservation
    • Additional State Resources

My Account

Forgot username or password

Need a profile? Sign Up

Stay up-to-date: Important COVID-19 (Coronavirus) information for Suburban customers, including office closures

Suburban Water Systems

  • About Us
    • Service Area
  • Customer Care
    • Pay My Bill
    • Turn On Service
    • How To Read Your Bill
    • Customer FAQ
    • Lifeline Maintenance Plan
    • WISH
    • COVID-19 (Coronavirus) Update for Suburban Customers
  • Community Citizenship
    • Community Involvement
    • Supplier Diversity
    • Emergency Preparedness
    • Announcements and Notices
  • Environmental Stewards
    • Water Quality
    • Water Conservation
    • About Our Water
    • Fluoride
    • Recycled Water FAQ
    • California Waterscape
    • Groundwater Sources
    • Additional Resources
    • California Resources
  • Regulatory
    • Rates and Tariff
    • Regulatory: Advice Letters
      • Pending
      • Approved
      • Withdrawn/Rejected
    • General Rate Case
    • GO103
    • Rights and Responsibilities
  • Lifeline

Approved

You are here: Home / Suburban Water Systems / Regulatory: Advice Letters / Approved
  • 2020-12-22 Advice Letter 350-W 2021 Interim Rates (pdf)
  • 2020-11-03 Advice Letter 348-A - 2019 TCJA Refund (pdf)
  • 2020-10-12 Advice Letter 349-W - CPUC Fee 1.43 Percent (pdf)
  • 2020-10-12 Advice Letter 343-W-B - PFASMA (pdf)
  • 2020-05-26 Advice Letter 347-W Resolution M-4842 Compliance (pdf)
  • 2020-05-12 Advice Letter 346-W Income Eligibility Guidelines for Low Income Program (pdf)
  • 2020-05-12 Advice Letter 344-W Changes to Rule Nos. 1, 5, 8, 10, 11 (pdf)
  • 2020-03-25 Advice Letter 345-W COVID-19 Customer Protections (pdf)
  • 2020-01-21 Advice Letter 341-W ALMA Extension (Res. W-5214) (pdf)
  • 2019-12-31 Advice Letter 342-W-A 2020 Step Increase (pdf)
  • 2019-10-16 Advice Letter 340-W CEMA (pdf)
  • 2019-10-16 Advice Letter 338-W-A Emergency Disaster Relief Customer Protections (pdf)
  • 2019-10-15 Advice Letter 339-W Reserve Accounts (pdf)
  • 2019-09-19 Advice Letter 337-W - 2018 TCJA Refund (pdf)
  • 2019-07-31 Advice Letter 336-W Interim Rates True Up (pdf)
  • 2019-07-02 Advice Letter 335-W Step Increase (pdf)
  • 2019-05-13 Advice 334-W-Income Eligibility Guidelines for Low Income Program (pdf)
  • 2019-02-05 Advice 333-W UF Surcharge Decrease (pdf)

Customer Service

Hours of Operation: Monday to Friday 8:00 a.m. to 4:30 p.m. PT.

Offices are temporarily closed to the public.

San Jose Hills District Office
2235 E. Garvey Avenue North, Suite A
West Covina, CA 91791
Telephone 800-203-5430
Email sanjosehills@swwc.com

Whittier/La Mirada District Office
15088 Rosecrans Avenue
La Mirada, CA 90638
Telephone 800-203-5430
Email whittierlamirada@swwc.com

Click to view new Disconnection of Service Notice

Suburban News

Watch: Your Rates Explained

Our Newly Upgraded Customer Portal

Suburban Launches School Supply Drive

Suburban Career Day

Suburban Water Systems Raises over $4,500 for American Cancer Society

Suburban Recognized by West Covina Firefighters

More Suburban News

SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

Suburban Water Systems

  • About Us
  • Service Area
  • Pay My Bill
  • How To Read Your Bill
  • Announcements
  • Turn On Service
  • Community Involvement
  • Water Conservation
  • Lifeline Maintenance Plan
  • Rates and Tariff
  • Regulatory: Advice Letters
    • Pending
    • Approved
    • Withdrawn/Rejected
  • General Rate Case
  • Rights and Responsibilities
  • GO103
  • WISH
  • Supplier Diversity
  • About Our Water
  • Water Quality
  • Fluoride
  • Recycled Water FAQ
  • Groundwater Sources
  • California Waterscape
  • Customer FAQ
  • Emergency Preparedness
  • Additional Resources
  • COVID-19 (Coronavirus) Update for Suburban Customers
  • Privacy Policy
  • Terms Of Use
  • Contact
Copyright © 2021 SouthWest Water Company · Web Design by Powersful Studios, LLC