Welcome Suburban Customers
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Connect With Us
Visit our Self Service Portal to pay your bill with Visa or MasterCard debit/credit cards or electronic checks, set up auto pay, and view payment information including total amount due, due date, and last payment amount and date. We also accept a variety of additional payment methods.
Our business hours are 8 a.m. to 4:30 p.m. Monday through Friday. (If you call after hours with a water emergency, calling these numbers will transfer you to a dispatch service that will connect you with our on-call personnel.)
District Office: San Jose Hills
2235 E. Garvey Avenue North, Suite A | West Covina, CA 91791
tel (626) 543-2640 / TTY (877) 405-1710
fax (626) 543-2664
District Office: Whittier/La Mirada
15088 Rosecrans Avenue | La Mirada, CA 90638
tel (562) 944-8219 / TTY (877) 405-1710
fax (626) 543-2692
Main Office: Covina
1325 N. Grand Avenue, Suite 100 | Covina, CA 91724
tel (626) 543-2500 | fax (626) 331-4848
Note: Payments are not accepted at the Main Office location. Please consult the Pay My Bill page to understand your payment options.