Suburban Water Systems
Billing and Service
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Our business hours are 8 a.m. to 4:30 p.m. Monday through Friday. (If you call after hours with a water emergency, calling these numbers will transfer you to a dispatch service that will connect you with our on-call personnel.)
Please note that the district offices will be closing at 11:30am on Thursday July 2nd and will be closed on Friday July 3rd. Normal business hours will resume on Monday July 6th.
District Office: San Jose Hills
2235 E. Garvey Avenue North, Suite A | West Covina, CA 91791
tel (626) 543-2640 / TTY (877) 405-1710
fax (626) 543-2664
District Office: Whittier/La Mirada
15088 Rosecrans Avenue | La Mirada, CA 90638
tel (562) 944-8219 / TTY (877) 405-1710
fax (626) 543-2692
Main Office *
1325 N. Grand Avenue, Suite 100 | Covina, CA 91724
tel (626) 543-2500 | fax (626) 331-4848
* Payments are NOT accepted at this location. Please pay by mail or at one of the district offices listed above.