Suburban Water Systems
Billing and Service
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.How to Pay Your Bill
You can pay in person at any of our district offices or pay by mail. Please send your payment along with the bottom portion of your bill to the following address:Suburban Water Systems
Payment Center | P.O. Box 6105
Covina, CA 91722-5105
Note: Suburban Water System understands that our customers need convenience and flexibility. For this reason, we continuously look for ways to enhance our quality service by providing new options. We are presently researching online payment systems. Once our online bill payment system is operational, additional information and instructions for signing up will be available on our website and in bill messages. In the meantime, customers with questions concerning payment should contact Customer Care.
Customer Service
Our business hours are 8 a.m. to 4:30 p.m. (If you call after hours with a water emergency, calling these numbers will transfer you to a dispatch service that will connect you with our on-call personnel.)San Jose Hills District
2235 E. Garvey Avenue North, Suite A
West Covina, CA 91791
tel (626) 543-2640 / TTY (877) 405-1710
fax (626) 543-2664
Whittier/La Mirada District
15088 Rosecrans Avenue
La Mirada, CA 90638
tel (562) 944-8219 / TTY (877) 405-1710
fax (626) 543-2692
Main Office
1211 E. Center Court Drive
Covina, CA 91724
tel (626) 543-2500
fax (626) 331-4848