SouthWest Water Company takes pride in delivering superior utility operations to the customers of the Riverview Water Resource Recovery Facility and Collection System (aka Riverview Utility). Located in north Shelby County/south Jefferson County, southeast of Birmingham, Alabama the system which was acquired by SouthWest Water in 2008, serves about 4,000 customer accounts.
Our office and customer service department is located at 728 Volare Drive, Birmingham Alabama 35244 (see a map).
New Development/Builders/Sewer Repair
Telephone (205) 987-8352 or Toll Free (800) 844-8350
Customer Service/Account Inquiries
Telephone (205) 733-1672 or Toll Free (866) 674-7992
Establish or Transfer Existing Service
Telephone (205) 244-4000
Our business hours are Monday to Friday from 8 a.m. to 5 p.m. (CST).
Pay My Bill
You may pay your bill via mail, or in person.
Pay by Mail
Please mail your check with payment stub to:
Birmingham Water Works
PO Box 830269
Birmingham, AL 35283-0269
Pay in Person
You can pay your bill at at the Birmingham Water Works Board office at 3600 1st Avenue N, Birmingham, AL 35222 (see a map). Business hours for this location are Monday to Friday from 8 a.m. to 5 p.m. (CST). Please note the office is closed on most nationally recognized holidays.