The North Shelby County Wastewater Treatment Plant, acquired by SouthWest Water in 2005, serves about 4,000 customers southeast of Birmingham in North Shelby County, Alabama.
Our primary goal is to provide our customers with reliable wastewater collection and treatment services that meet or surpass all state and federal health and safety standards.
New Development/Builders/Sewer Repair
Telephone (205) 987-8352 or Toll Free (800) 844-8350
Customer Service/Account Inquiries/Establish or Transfer Existing Service
Telephone (205) 733-1672 or Toll Free (866) 674-7992
Pay My Bill
You may pay your bill online, via mail, or in person.
Get the convenience of paying your bill online. Open 24/7, SouthWest Water’s online bill pay system is safe, secure and FREE. Payments typically post to customer accounts within 1 hour. No more stamps, paper checks or envelopes – pay online with the click of a mouse.
- Pay with a Visa or MasterCard debit or credit card
- Set up auto pay
- See your last payment amount and date
- See your total amount due and due date
Pay by Mail
Please mail your check with payment stub to:
SWWC Utilities, Inc.
2086 A Valleydale Terrace
Birmingham, AL 35244
Pay in Person
You can pay your bill at our office location at 2086-A Valleydale Terrace, Birmingham, AL 35244.
Our business hours, excluding most nationally recognized holidays, are Monday to Friday from 8:30 a.m. to 4:30 p.m. (CST)